Hi Procalx,
Our site is a for-profit (one day we hope) site - that earns it's profit after the Techmates earn theirs. We welcome any tech providers (who are great and really enjoy helping newbies and small businesses discover the joys of computing) - but we'll leave the free help to you guys and point our users to free sites as an alternative.
We expect our customers need the extra hand holding of on-site visits and by-phone support until they are ready to participate in forums such as this one. We could use all the help we can get - as long as you don't mind earning income for doing it.
Tracey
