Thread: AOL Broadband Issue

AOL Unfortunately are known for their incompetant support, and their general lack of a good service.

I doubt you'll find alot of people who use broadband on these forums to actually have AOL BroadBand, i would try and search the net for AOL forums or something, or AOL Discussion. Hopefully someone will have had this problem before, but i doubt it

If you want my 2 Cents i'd leave AOL and go with a better provider.

Good Luck

- PX

ProcalX is right about the ISP, though. You can get much faster, more stable broadband than AOL for much cheaper. They're going out of the broadband business anyway, so you'd be wise to get out if you can do so without incurring an early termination fee.

With most ISPs, it's a very simple matter to switch. However, AOL has a horrible reputation for a reason, so your milage may vary. But since you're so new into your service agreement, you may be able to get out of your contract easily on the grounds that their service is sub-par (which is inherently true of AOL).

Originally Posted by matttibb

Just need to point something out to everyone....i'm from blighty, other side of the pond.....england I don't think aol is going out of broadband in the UK?

Well, they just made an announcement the other day that they would be phasing-out AOL for broadband. I don't think they just meant here in the states, but I could be mistaken.

AOL will be phased out over here in the UK sector although not till late 2005, so another year really. If your just surfing the net, checking mail, chatting to people occasionaly, but not regularly AOL is fine, anything more than this like big downloads, videos, gaming, leaving it on 24/7 is not something that should be expected without problems with AOL.

In terms of the way broadband performs AOL is one of the worst, AOL have cracked the 56K side of the market through mass advertising, and they do provide quite a good service, however AOL broadband is something relatively new they have delved into, subsequently they have not done a good job of it, and the performance is usually 10-30% less than most other providers of the same service.

Matt, since you live in the UK (and i do to), I would highly recommend, for future referance NTL as your internet provider.

I have been with them for 2 Years now, and not once have i had any problems from their service, the only time its been down its when i have been given due notice and attention.

BT are fine, but they are no where near as fast as NTL Cable, BT you have to dialup.. Cable you don't, + NTL tend not to overload their servers where as BT will fit as many as the servers can cope with.

None the less, i'm sure that AOL will be fine for you, you never know, you might find there are no problems.

Good Luck

- PX

I'm using Blueyonder right now and although its a cable provider which can be a problem if you don't have a cable thingy near your street its quite good since you can get 750k for only £25 and 256k for £19. and they're going to give everyone a speed boost soon so i should be getting faster yay!

I've heard good things about Blueyonder too, from a British gaming news site I worked for years ago.

Yeh they are good, they run the same service as NTL, except they offer better download rates 3Mbps +

I've had blueyonder since about 2000 now and found it to be an excellent ISP. Practically every year if not twice a year they give speed boosts. I think recently we've had a 50% boost and we are coming up to a 33% boost. Lucklily we live in a cable area so we get it no probs but if you don't then I feel sorry for you. We pay £35 a month and have unlimited d/ls. They give you some free web space. We have 4mb (Which is due to get boosted) (Not a home-user package its industrial because we run a server for our local council) so I don't think £35 s too steep.