Fantom Drive External Hard drive

alex2579 · 04-09-2007, 04:39 AM

I recently purchased a 1TB Fantom Drive "G-Force" external hard drive, needing a place to put all the files i had previously been burned to DVDs. It worked great right out of the box for a couple of day, but then spontaneously started to emit strange noises. I tried rebooting my computer and the drive, and upon turning on the drive it now emits those same noises for a couple of seconds, stops, and then shows the red light usually meaning a transfer is occurring. I'm quite sure no transfer is occurring since my computer has stopped recognizing the connection, not even in giving me a hardware alert when i plug it in. Im seriously lost here, I might be able to do something if my comp recognized the device, but instead all the drive is now is a box that can show a pretty red light!

Thanks in advance and i'll give as much information as i can if anyone needs more.

Alex

Dwarfer · 04-09-2007, 02:34 PM

because your drive is not being recognised in windows PLUS the fact the drive doesn’t spin /makes funny noises suggests the internal board on the drive is faulty, above all the drive needs to be replaced unfortunately there isn’t a lot you can do with faulty hardware but to take it back.. you can try removing the hard drive from the enclosure and testing it out (BEWARE YOU DONT VOID YOUR WARRANTY) but since it doesn’t spin properly seems like there isn’t much point.

i see another possibility the hdd enclosure itself could be faulty, that would also suggest the drive not being detected but if thats the case I’m bewilded as to why the drive doesn’t spin-up properly my only suggestion is to get the whole thing replaced under warranty

because its new it will be under warranty so get in touch with the manufacture /provider and create an RMA

good luck

alex2579 · 04-09-2007, 04:11 PM

Thanks!

Thats what i was afraid of, but I guess theres nothing else I can do. At least i have most of my files elsewhere, I feel bad for people who would lose everything.

04-09-2007, 04:39 AM	#1 (permalink) Top
alex2579 Geek Trainee Join Date: Sep 2007 Posts: 2 Status: Offline	Fantom Drive External Hard drive I recently purchased a 1TB Fantom Drive "G-Force" external hard drive, needing a place to put all the files i had previously been burned to DVDs. It worked great right out of the box for a couple of day, but then spontaneously started to emit strange noises. I tried rebooting my computer and the drive, and upon turning on the drive it now emits those same noises for a couple of seconds, stops, and then shows the red light usually meaning a transfer is occurring. I'm quite sure no transfer is occurring since my computer has stopped recognizing the connection, not even in giving me a hardware alert when i plug it in. Im seriously lost here, I might be able to do something if my comp recognized the device, but instead all the drive is now is a box that can show a pretty red light! Thanks in advance and i'll give as much information as i can if anyone needs more. Alex

04-09-2007, 02:34 PM	#2 (permalink) Top
Dwarfer RiP Emily xxx Join Date: Feb 2006 Posts: 740 Times Helpful: 35 My Mood: Meh Status: Offline My Computer	because your drive is not being recognised in windows PLUS the fact the drive doesn’t spin /makes funny noises suggests the internal board on the drive is faulty, above all the drive needs to be replaced unfortunately there isn’t a lot you can do with faulty hardware but to take it back.. you can try removing the hard drive from the enclosure and testing it out (BEWARE YOU DONT VOID YOUR WARRANTY) but since it doesn’t spin properly seems like there isn’t much point. i see another possibility the hdd enclosure itself could be faulty, that would also suggest the drive not being detected but if thats the case I’m bewilded as to why the drive doesn’t spin-up properly my only suggestion is to get the whole thing replaced under warranty because its new it will be under warranty so get in touch with the manufacture /provider and create an RMA good luck __________________ Animals stripped ALIVE and left to die to make fur for you! SPREAD THE WORD TO STOP THIS HAPPENING I BEG YOU ON BEHALF OF ALL INNOCENT ANIMALS PLEASE LOW YOUR CHICKEN AND BEEF INTAKE TO STOP THIS FROM HAPPENING. - THERE IS NO SLAUGHTER ACT FOR CHICKENS AND MANY HOUSES ADOPT TO COMPLETE INHUMAINE WAYS OF CATTLE SLAUGHTER FOR PROFITS Kentucky Fried Cruelty, chicken slaughter truth Last edited by Dwarfer; 04-09-2007 at 02:40 PM.

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04-09-2007, 04:11 PM	#3 (permalink) Top
alex2579 Geek Trainee Join Date: Sep 2007 Posts: 2 Status: Offline	Thanks! Thats what i was afraid of, but I guess theres nothing else I can do. At least i have most of my files elsewhere, I feel bad for people who would lose everything.

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