Gigabyte Gtx 960 4gb Causing The Monitors To Shutdown While Working

Discussion in 'Video Cards, Displays and TV Tuners' started by Ashen Perera, Oct 1, 2015.

  1. Wicked Mystic

    Wicked Mystic Big Geek

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  2. Ashen Perera

    Ashen Perera Geek Trainee

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    What should I change it to on Catalyst Control Center, as it is already on 60hz
    I did re-install windows, and I think that's when it started to make this problem. Any particular drivers we are talking about?
     
  3. Wicked Mystic

    Wicked Mystic Big Geek

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    Problem starts after reinstalling Windows, sounds bad. Newest AMD drivers should be OK, if not Beta.

    That CCC may not be of help this time. Let's just narrow problem. Take taskbar off from secondary monitor and try if same still happens.
     
  4. Ashen Perera

    Ashen Perera Geek Trainee

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    Done. Yes its still happening, I've also tried changing the cables around, swapping the outputs, also I tried changing the secondary monitor to be my primary, but its still doing it
     
  5. Wicked Mystic

    Wicked Mystic Big Geek

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    Narrow problem even more. Try if that happens with HD7770 without uninstalling drivers. If yes, then it's driver or setting problem.
     
  6. Ashen Perera

    Ashen Perera Geek Trainee

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    I'm gona have to re install the gpu, I cant do it right now but will do tomorrow and let you know further update
     
  7. Ashen Perera

    Ashen Perera Geek Trainee

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    Ok now this is interesting... If I switch off the primary monitor and switch it back on the same thing+ happen, the secondary monitor resets. I remove the VGA cable on the primary monitor and it still happening, Any thoughts on that?
     
  8. Wicked Mystic

    Wicked Mystic Big Geek

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    Take VGA cable off from video card (turn off computer first) and monitor, try what happens then. Card may still detect VGA cable even if disconnected from monitor.
     
  9. Ashen Perera

    Ashen Perera Geek Trainee

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    VGA cable is not connected to the video card, I've also now upgraded to win 10 to see if that solves the issue, but still no.
     
  10. Ashen Perera

    Ashen Perera Geek Trainee

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    And also I've tried deleting all drivers amd re installing using cd that came with it but now i cant update it to the latest drivers
     
  11. Wicked Mystic

    Wicked Mystic Big Geek

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    We still cannot surely say if problem is in hardware or software. On hardware side, swap monitor connectors, so that primary display connector goes to secondary monitor and secondary display connector goes to primary monitor.

    Also HDMI-DVI adapter may cause problems.
     
  12. Ashen Perera

    Ashen Perera Geek Trainee

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    I change the connectors around so VGA cable and DVI cable is pluged into my secondary monitor and just an HDMI cable plugged in to my primary monitor. When I change the source on the secondary monitor from DVI to VGA to play on my ps3, its as usual working but when I change back the primary monitor with just the HDMI cable plugged in will reset as the problem continues.

    I change GPU's, I put my old graphics card in there and it works perfectly without uninstalling any drivers. So I now have a feeling that it maybe the GPU
     
  13. Wicked Mystic

    Wicked Mystic Big Geek

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    It may be GPU then. Strange because multi display environment should be very much similar. Bad thing: very hard to say if that is enough to get new card from warranty...
     
  14. Ashen Perera

    Ashen Perera Geek Trainee

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    Contacted scan, they said its not a fault it's windows feature that is built in, for the new gpu drivers it has something called Monitor auto detection, where when one monitor is turned off or changed source, windows will detect it as it is turned off and move everything to the other monitor. Search more on the internet to fix this issue but no luck.
    http://answers.microsoft.com/en-us/...etection/dd31eb3a-80f3-4e61-9674-fa5d7d065ea3

    Also contacted Microsoft technical support to disable monitor auto detect they they can't do anything. There is an adapter you can get to stop this from happening


    I guess this is the only way...
     
  15. Wicked Mystic

    Wicked Mystic Big Geek

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    As I said earlier, design feature. Sometimes design features are very annoying.

    That adapter may be only choice yes. No good luck this time.
     

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