MOSMP036......MP3 player help

Priest · 25-07-2006, 08:59 PM

Ok,, First of all Hi Guys and girls and all that. Forgive me for what may be a long winded post but as I am a total N00B I suppose it's best to try and explain everything as best I can.

Okaaaaay.......Some time ago I got myself a nice new 20 gig mp3 player. Oh the joy of listening to my own stuff at work, yah, anyway. 2 days ago I decided to tidy up my music etc, sorting out filenames etc so i can actually see the name of the tracks im looking for. Once done I erased all the stuff off my player by going thru My Computer and manually erasing everything on the player in one go.

When I then put everything back on the player I found that each and every track skips and jumps every few seconds. I was since told that I erased everything the wrong way and should have simply formatted.

Today I decided to correct that mistake and format before trying to upload music again. Same result yet they play fine on the comp. I formated again in case anything had been missed. Now when I try to run the Jukebox uploader i get an alert saying: "Fail to get firmware information in Setting.dat"

I know the USB cable is ok but the player now just isn't showing so I can't get a track on the damned thing to see if my original problem is fixed!

I am sorry about the constant babbling but I havent the first clue where to start. I just hope it's fixable otherwise it's 180 quid of my missus' cash down the tube.
Thanks for any help anyone can give,

Priest

Sniper · 25-07-2006, 10:36 PM

hi Priest

Have you tried using the software which came with the mp3 player to transfer the files? or is jukebox uploader the one which came with it?

I'm not quite sure which mp3 player this is but have you tried updating the firmware?

Priest · 25-07-2006, 11:06 PM

Howdies.

Yeah MOS Jukebox came with the player. It's ok for transfering music to my player and it's the only one I ever used. It all started when I deleted the tracks and then put them on again. The problem is when I have the player plugged into the comp I load the program and get the above message. As for downloading the firmware.....I wouldn't know where to start and I'm far from the most technicaly gifted lol. I just posted in the hope that maybe someone out there would know where I went wrong as I don't want to keep going blindly or the next time it'll blow up heheheh.

Karanislove · 25-07-2006, 11:09 PM

Have you got manual with your player?
Just look on it if there is any way to do the factory reset......and also have a look on how to upgrade the firmware.

Sniper · 25-07-2006, 11:13 PM

try uninstalling/installing the program.

Priest · 25-07-2006, 11:22 PM

Yep I did reinstall a few times.....here's the big clincher.

I um Looked reeeaaally carefully round the player, there's a microscopic (almost) hole in the side marked "reset". ahem.

Well that solved the firmware thing which is excellent cos I was dreading trying to find replacements.

Thanks to the both of you for pointing out stuff which, while obvious to some, wasnt' quite to me cos I was getting too annoyed at the thing lol.

And now I shall go and bury my embarrasement by seeing if any tracks i transfer will play properly now.

Sniper · 25-07-2006, 11:26 PM

excellent let us know if it works.

Priest · 25-07-2006, 11:30 PM

Yep They transfer but any track I do seems to jump and skip like a cd...with the occasional wierd split second noise that shouldn't be there, like glitches in the file. So I'm right back at square one which is a GOOD thing cos it's only one problem rather than it not working at all lol.

Karanislove · 26-07-2006, 12:49 AM

It seems more like a problem with the product to me. Just take a replacement ,if its under warranty..

25-07-2006, 08:59 PM	#1 (permalink) Top
Priest Geek Trainee Join Date: Jul 2006 Posts: 4 Status: Offline	MOSMP036......MP3 player help Ok,, First of all Hi Guys and girls and all that. Forgive me for what may be a long winded post but as I am a total N00B I suppose it's best to try and explain everything as best I can. Okaaaaay.......Some time ago I got myself a nice new 20 gig mp3 player. Oh the joy of listening to my own stuff at work, yah, anyway. 2 days ago I decided to tidy up my music etc, sorting out filenames etc so i can actually see the name of the tracks im looking for. Once done I erased all the stuff off my player by going thru My Computer and manually erasing everything on the player in one go. When I then put everything back on the player I found that each and every track skips and jumps every few seconds. I was since told that I erased everything the wrong way and should have simply formatted. Today I decided to correct that mistake and format before trying to upload music again. Same result yet they play fine on the comp. I formated again in case anything had been missed. Now when I try to run the Jukebox uploader i get an alert saying: "Fail to get firmware information in Setting.dat" I know the USB cable is ok but the player now just isn't showing so I can't get a track on the damned thing to see if my original problem is fixed! I am sorry about the constant babbling but I havent the first clue where to start. I just hope it's fixable otherwise it's 180 quid of my missus' cash down the tube. Thanks for any help anyone can give, Priest

25-07-2006, 10:36 PM	#2 (permalink) Top
Sniper Administrator Join Date: Oct 2001 Age: 24 Male Posts: 4,374 Times Helpful: 114 My Mood: Meh Status: Offline My Computer	hi Priest Have you tried using the software which came with the mp3 player to transfer the files? or is jukebox uploader the one which came with it? I'm not quite sure which mp3 player this is but have you tried updating the firmware? __________________ Zone 365 \| F@H Team \| Team Stats \| Use The Thank You System \| My Groups: Manchester United \| Apple

25-07-2006, 11:09 PM	#4 (permalink) Top
Karanislove It's D Grav80 Of Luv Join Date: Jan 2006 Age: 23 Male Posts: 3,460 Times Helpful: 160 My Mood: Cool Status: Offline My Computer	Have you got manual with your player? Just look on it if there is any way to do the factory reset......and also have a look on how to upgrade the firmware. __________________ __________________________________________________ ___ Troubleshoot a Dead/Unbootable PC / Microsoft Events Viewer Troubleshoot Printer / Most Common Home Audio Problems_

25-07-2006, 11:13 PM	#5 (permalink) Top
Sniper Administrator Join Date: Oct 2001 Age: 24 Male Posts: 4,374 Times Helpful: 114 My Mood: Meh Status: Offline My Computer	try uninstalling/installing the program. __________________ Zone 365 \| F@H Team \| Team Stats \| Use The Thank You System \| My Groups: Manchester United \| Apple

25-07-2006, 11:26 PM	#7 (permalink) Top
Sniper Administrator Join Date: Oct 2001 Age: 24 Male Posts: 4,374 Times Helpful: 114 My Mood: Meh Status: Offline My Computer	excellent let us know if it works. __________________ Zone 365 \| F@H Team \| Team Stats \| Use The Thank You System \| My Groups: Manchester United \| Apple

25-07-2006, 11:06 PM	#3 (permalink) Top
Priest Geek Trainee Join Date: Jul 2006 Posts: 4 Status: Offline	Howdies. Yeah MOS Jukebox came with the player. It's ok for transfering music to my player and it's the only one I ever used. It all started when I deleted the tracks and then put them on again. The problem is when I have the player plugged into the comp I load the program and get the above message. As for downloading the firmware.....I wouldn't know where to start and I'm far from the most technicaly gifted lol. I just posted in the hope that maybe someone out there would know where I went wrong as I don't want to keep going blindly or the next time it'll blow up heheheh.

25-07-2006, 11:22 PM	#6 (permalink) Top
Priest Geek Trainee Join Date: Jul 2006 Posts: 4 Status: Offline	Yep I did reinstall a few times.....here's the big clincher. I um Looked reeeaaally carefully round the player, there's a microscopic (almost) hole in the side marked "reset". ahem. Well that solved the firmware thing which is excellent cos I was dreading trying to find replacements. Thanks to the both of you for pointing out stuff which, while obvious to some, wasnt' quite to me cos I was getting too annoyed at the thing lol. And now I shall go and bury my embarrasement by seeing if any tracks i transfer will play properly now.

25-07-2006, 11:30 PM	#8 (permalink) Top
Priest Geek Trainee Join Date: Jul 2006 Posts: 4 Status: Offline	Yep They transfer but any track I do seems to jump and skip like a cd...with the occasional wierd split second noise that shouldn't be there, like glitches in the file. So I'm right back at square one which is a GOOD thing cos it's only one problem rather than it not working at all lol.

26-07-2006, 12:49 AM	#9 (permalink) Top
Karanislove It's D Grav80 Of Luv Join Date: Jan 2006 Age: 23 Male Posts: 3,460 Times Helpful: 160 My Mood: Cool Status: Offline My Computer	It seems more like a problem with the product to me. Just take a replacement ,if its under warranty.. __________________ __________________________________________________ ___ Troubleshoot a Dead/Unbootable PC / Microsoft Events Viewer Troubleshoot Printer / Most Common Home Audio Problems_

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