Motherboard not working, asus contact question...

JasonMcAuley · 28-03-2007, 12:43 AM

My motherboard stopped working (I have safely narrowed it down to the motherboard by testing the other hardware); and I can't seem to find a 1-800 number on the asus site for Canada. I would like to call them to arrange for it to be RMA'd however, it seems that I can only find phone numbers with the their local area code (which I assume will cost money, correct me if im wrong). I don't have a land-line and only use a cellphone, so it would be really expensive for me to sit on the phone with them for a long period of time if I am being charged long distance...

Does anyone know of how I can get in contact with them on a toll free line?

Thanks!

Karanislove · 27-03-2007, 08:55 PM

I dont knw why but their United Kindoms website is not working

It says server is too busy

ASUSTeK Computer Inc.

Edit: Try and email them.... Email ur whole querry and also ask them if u can get a free number for UK?

?

GlennsPref · 29-03-2007, 03:03 PM

Hi, I'd suggest you email them instead of phoning.

Check this link....

ASUSTeK Computer Inc.-Support-

And use the "Motherboard and General Product Support" form, click to get it.

You will need to make initial contact first, to apply for an RMA.

There is an RMA email there too, just below Motherboard one.

Hope this speeds up your repair for you.

Cheers, Glenn

eranga262154 · 29-03-2007, 11:19 PM

Quote:

Originally Posted by GlennsPref

Hi, I'd suggest you email them instead of phoning.

I think it can be a long time than phoning. Normally people are on the support team not too active at every time.

28-03-2007, 12:43 AM	# 1 (permalink) Top
JasonMcAuley Geek Trainee Join Date: Mar 2007 Posts: 1 Status: Offline	Motherboard not working, asus contact question... My motherboard stopped working (I have safely narrowed it down to the motherboard by testing the other hardware); and I can't seem to find a 1-800 number on the asus site for Canada. I would like to call them to arrange for it to be RMA'd however, it seems that I can only find phone numbers with the their local area code (which I assume will cost money, correct me if im wrong). I don't have a land-line and only use a cellphone, so it would be really expensive for me to sit on the phone with them for a long period of time if I am being charged long distance... Does anyone know of how I can get in contact with them on a toll free line? Thanks!

27-03-2007, 08:55 PM	# 2 (permalink) Top
Karanislove It's D Grav80 Of Luv Join Date: Jan 2006 Age: 24 Male Posts: 3,464 Times Helpful: 160 My Mood: Cool Status: Offline My Computer	I dont knw why but their United Kindoms website is not working It says server is too busy ASUSTeK Computer Inc. Edit: Try and email them.... Email ur whole querry and also ask them if u can get a free number for UK? ? __________________ __________________________________________________ ___ Troubleshoot a Dead/Unbootable PC / Microsoft Events Viewer Troubleshoot Printer / Most Common Home Audio Problems_

29-03-2007, 03:03 PM	# 3 (permalink) Top
GlennsPref Geek Trainee Join Date: Jan 2007 Posts: 27 My Mood: Amused Status: Offline My Computer	Hi, I'd suggest you email them instead of phoning. Check this link.... ASUSTeK Computer Inc.-Support- And use the "Motherboard and General Product Support" form, click to get it. You will need to make initial contact first, to apply for an RMA. There is an RMA email there too, just below Motherboard one. Hope this speeds up your repair for you. Cheers, Glenn Last edited by GlennsPref; 29-03-2007 at 03:05 PM.. Reason: Add details

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