New asrock mobo not reading hard drive or cd drive

Warmonger41 · 27-05-2006, 04:14 AM

I just got an ASRock dual series mobo and an Athlon64 3000 to go with it and the motherboard is not reading the cd drive or hard drive. I dont know much about the hard drive except it is an IDE hard drive.
The wierd part about my problem is that when I first installed it my mobo read everything correctly but still had a diff problem (which im not gonna get into yet) but then the next morning when i turned it on I had no control over the keyboard and my mobo wasnt reading my cd drive or hard drive.

I realize this is very hard to understand and this is very hard to type out but any help will be greatly appreciated.

Here is a link to the motherboard.

ASRock - Products - 939Dual-SATA2

donkey42 · 27-05-2006, 07:52 AM

is the HDD drive set to master on the primary IDE channel ? and connected to the end of the IDE cable ?
just disconnect the CD for now, until finished diagnosing

Warmonger41 · 27-05-2006, 10:10 PM

Yes the IDE hard drive is set as the primary master. AThe odd thing about my problem is that a few days ago the mobo recognized all the hardware and now all it recognizes is the floppy drive and I didnt change ANYTHING!!

but im am going to unplug ide cd drive and c how that goes.

thx

Warmonger41 · 27-05-2006, 10:21 PM

So I took your advice about removing the cd drive and it read my hd(gj) and now im getting a blue error sreen. You may be familiar with it, it says something like

If this is the first time you have seen this message blah blah blah
and says something about updating BIOS and at the end of the message has lots of numbers and letters that dont make any sense to me.

and that is where i am stuck.thx

Warmonger41 · 27-05-2006, 10:43 PM

If anyone has a pic I could look at or knows where i can get one of my motherboard put together based on an IDE hd and cd drive that would be alot of help. Im very desperate and just want to game on my new mobo and proc.

thx for any help

donkey42 · 28-05-2006, 09:16 AM

Quote:

Originally Posted by Warmonger41

If anyone has a pic I could look at or knows where i can get one of my motherboard put together based on an IDE hd and cd drive that would be alot of help. Im very desperate and just want to game on my new mobo and proc.

thx for any help

what O/S ?

Warmonger41 · 28-05-2006, 02:59 PM

Windows XP

Karanislove · 31-05-2006, 12:23 AM

I had this kind of screen in the past and the only thing helped me in getting out of it is reinstalling windows.
Plug in your cd rom again into your computer and check in the bios, can you see your HDD and CD rom over there? if yes then go ahead, make your CDrom as a first boot device and install windows again.
Other thing which comes in my mind is, try pulling out all the external cards and put them back again.

roy92 · 06-06-2006, 12:08 PM

also, it's worth a try to replace your IDE cable. also try plugging the connector in the longest side of the cable in the blue socket.

donkey42 · 07-06-2006, 04:59 PM

you mobo manual does a good job of explaining thing you neen to understand, download it and study it click here to download it

donkey42 · 07-06-2006, 08:18 PM

right iit the chip circles in red, peel the sticker off (its only OEM rebranding) then post what it says on the chip (laser etching)

donkey42 · 08-06-2006, 08:17 AM

right your mobo is so new that the audio drivers are not yet available, try again in about 6 months, but in the meantime you may find this A/C 97 ALC850 may work try searching for AC 97 ALC850 and you will only find specs & design you mat be able to find a driver but i couldn't all i could find was this from Realtek (OEM) i think your original driver that came with your mobo or the driver i fonud are probably your best bet (ignore windows when it tells you that this is the incorrect driver for the hardware just use anyway, and see if it works)

Warmonger41 · 21-06-2006, 10:19 PM

Well sry it took so long for you to get your proper thx. But I gave the comp to someone who knew alot more then me and they fixed it. It wasnt a hardware problem it was a software problem and had something to do with my hdd but thats all I know.

thx all again

donkey42 · 22-06-2006, 07:26 AM

Quote:

Originally Posted by Warmonger41

Well sry it took so long for you to get your proper thx. But I gave the comp to someone who knew alot more then me and they fixed it. It wasnt a hardware problem it was a software problem and had something to do with my hdd but thats all I know.

thx all again

just glad you got it sorted, see ya

27-05-2006, 04:14 AM	#1 (permalink) Top
Warmonger41 Big Geek Join Date: Feb 2006 Age: 18 Male Posts: 247 Times Helpful: 3 My Mood: Cheerful Status: Offline My Computer	New asrock mobo not reading hard drive or cd drive I just got an ASRock dual series mobo and an Athlon64 3000 to go with it and the motherboard is not reading the cd drive or hard drive. I dont know much about the hard drive except it is an IDE hard drive. The wierd part about my problem is that when I first installed it my mobo read everything correctly but still had a diff problem (which im not gonna get into yet) but then the next morning when i turned it on I had no control over the keyboard and my mobo wasnt reading my cd drive or hard drive. I realize this is very hard to understand and this is very hard to type out but any help will be greatly appreciated. Here is a link to the motherboard. ASRock - Products - 939Dual-SATA2

27-05-2006, 07:52 AM	#2 (permalink) Top
donkey42 Paranoid Geeky Geek Join Date: Mar 2006 Age: 34 Male Posts: 5,817 Times Helpful: 309 My Mood: Paranoid Status: Online My Computer	is the HDD drive set to master on the primary IDE channel ? and connected to the end of the IDE cable ? just disconnect the CD for now, until finished diagnosing __________________ GRUB manual \| Google Linux \| Distrowatch \| Linux Chix \| Kubuntu \| My Mini City

31-05-2006, 12:23 AM	#8 (permalink) Top
Karanislove It's D Grav80 Of Luv Join Date: Jan 2006 Age: 23 Male Posts: 3,460 Times Helpful: 160 My Mood: Cool Status: Offline My Computer	I had this kind of screen in the past and the only thing helped me in getting out of it is reinstalling windows. Plug in your cd rom again into your computer and check in the bios, can you see your HDD and CD rom over there? if yes then go ahead, make your CDrom as a first boot device and install windows again. Other thing which comes in my mind is, try pulling out all the external cards and put them back again. __________________ __________________________________________________ ___ Troubleshoot a Dead/Unbootable PC / Microsoft Events Viewer Troubleshoot Printer / Most Common Home Audio Problems_

06-06-2006, 12:08 PM	#9 (permalink) Top
roy92 CSS HAXOR Join Date: Feb 2006 Age: 15 Male Posts: 547 Times Helpful: 37 Status: Offline My Computer	also, it's worth a try to replace your IDE cable. also try plugging the connector in the longest side of the cable in the blue socket. __________________ I helped someone! here - laptop hard drive here - graphics card problem this indeed is true Interested in SLI? visit slizone Need help with PSU's? drop by Big B's PSU sticky Nvidia Display Drivers - here ATI Display Drivers - here Hate spyware and adware? Grab spybot and adaware

07-06-2006, 04:59 PM	#10 (permalink) Top
donkey42 Paranoid Geeky Geek Join Date: Mar 2006 Age: 34 Male Posts: 5,817 Times Helpful: 309 My Mood: Paranoid Status: Online My Computer	you mobo manual does a good job of explaining thing you neen to understand, download it and study it click here to download it __________________ GRUB manual \| Google Linux \| Distrowatch \| Linux Chix \| Kubuntu \| My Mini City

27-05-2006, 10:10 PM	#3 (permalink) Top
Warmonger41 Big Geek Join Date: Feb 2006 Age: 18 Male Posts: 247 Times Helpful: 3 My Mood: Cheerful Status: Offline My Computer	Yes the IDE hard drive is set as the primary master. AThe odd thing about my problem is that a few days ago the mobo recognized all the hardware and now all it recognizes is the floppy drive and I didnt change ANYTHING!! but im am going to unplug ide cd drive and c how that goes. thx

27-05-2006, 10:21 PM	#4 (permalink) Top
Warmonger41 Big Geek Join Date: Feb 2006 Age: 18 Male Posts: 247 Times Helpful: 3 My Mood: Cheerful Status: Offline My Computer	So I took your advice about removing the cd drive and it read my hd(gj) and now im getting a blue error sreen. You may be familiar with it, it says something like If this is the first time you have seen this message blah blah blah and says something about updating BIOS and at the end of the message has lots of numbers and letters that dont make any sense to me. and that is where i am stuck.thx

27-05-2006, 10:43 PM	#5 (permalink) Top
Warmonger41 Big Geek Join Date: Feb 2006 Age: 18 Male Posts: 247 Times Helpful: 3 My Mood: Cheerful Status: Offline My Computer	If anyone has a pic I could look at or knows where i can get one of my motherboard put together based on an IDE hd and cd drive that would be alot of help. Im very desperate and just want to game on my new mobo and proc. thx for any help

28-05-2006, 02:59 PM	#7 (permalink) Top
Warmonger41 Big Geek Join Date: Feb 2006 Age: 18 Male Posts: 247 Times Helpful: 3 My Mood: Cheerful Status: Offline My Computer	Windows XP

07-06-2006, 08:18 PM	#11 (permalink) Top
donkey42 Paranoid Geeky Geek Join Date: Mar 2006 Age: 34 Male Posts: 5,817 Times Helpful: 309 My Mood: Paranoid Status: Online My Computer	right iit the chip circles in red, peel the sticker off (its only OEM rebranding) then post what it says on the chip (laser etching) __________________ GRUB manual \| Google Linux \| Distrowatch \| Linux Chix \| Kubuntu \| My Mini City Last edited by donkey42; 27-06-2008 at 07:01 PM.

08-06-2006, 08:17 AM	#12 (permalink) Top
donkey42 Paranoid Geeky Geek Join Date: Mar 2006 Age: 34 Male Posts: 5,817 Times Helpful: 309 My Mood: Paranoid Status: Online My Computer	right your mobo is so new that the audio drivers are not yet available, try again in about 6 months, but in the meantime you may find this A/C 97 ALC850 may work try searching for AC 97 ALC850 and you will only find specs & design you mat be able to find a driver but i couldn't all i could find was this from Realtek (OEM) i think your original driver that came with your mobo or the driver i fonud are probably your best bet (ignore windows when it tells you that this is the incorrect driver for the hardware just use anyway, and see if it works) __________________ GRUB manual \| Google Linux \| Distrowatch \| Linux Chix \| Kubuntu \| My Mini City

21-06-2006, 10:19 PM	#13 (permalink) Top
Warmonger41 Big Geek Join Date: Feb 2006 Age: 18 Male Posts: 247 Times Helpful: 3 My Mood: Cheerful Status: Offline My Computer	Well sry it took so long for you to get your proper thx. But I gave the comp to someone who knew alot more then me and they fixed it. It wasnt a hardware problem it was a software problem and had something to do with my hdd but thats all I know. thx all again

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