newbi needs HELP!! dead laptop

oldbull · 14-05-2008, 10:19 PM

Hi all. a friend of mine (who is even more computer iliterate than myself!

) came to with a compaq presario laptop, running windows xp, an intel centrino and 1 gig of ram, the machine is 18 months old and has just stopped

it was working one day, not very quickly but working, then it stopped. if you press the power on, the fan starts, then stops after 1 second and the power light flickers and goes off, can you help? regards oldbull

megamaced · 15-05-2008, 09:50 PM

Try removing the battery completely, then power up the laptop

oldbull · 16-05-2008, 06:37 PM

Hi, thanks for the response, have removed the battery and tried to start machine, the problem is still there, regards oldbull

Ghostman 1 · 17-05-2008, 02:42 PM

does it do anything when it is turned on ?It could be the screen went dead or the power supply or in the worst case a dead motherboard.

oldbull · 17-05-2008, 03:45 PM

Nothing happens when i turn it on, the power light flickers and goes out, and sometimes the fan comes on but only for a second

megamaced · 17-05-2008, 03:47 PM

Its probably finished.

Laptops are nutoriously difficult to troubleshoot so I'd recommend that you send it back to the manufacturer if its still under warranty.

Ghostman 1 · 17-05-2008, 04:04 PM

Megamaced is right, There could be a number of things wrong with it.
It sounds like it got hot and blew something out. Too check the monitor, hook up and external monitor to see if it will work. if that doesn't work then it could be bad ram or MOTHERBOARD..

thomas234 · 18-05-2008, 10:23 AM

My Acer laptop had the same problem after 3 weeks. Acer had to replace the motherboard and Hard Drive.

oldbull · 19-05-2008, 11:13 AM

Ok, thanks everyone, i think i will have to send it in....Cheers

mattireland · 19-05-2008, 06:21 PM

Quote:

Originally Posted by thomas234

My Acer laptop had the same problem after 3 weeks. Acer had to replace the motherboard and Hard Drive.

Yes, but that is an Acer

Acer are pretty notorious for that sort of thing happening.

14-05-2008, 10:19 PM	#1 (permalink) Top
oldbull Geek Trainee Join Date: May 2008 Posts: 4 Status: Offline	newbi needs HELP!! dead laptop Hi all. a friend of mine (who is even more computer iliterate than myself! ) came to with a compaq presario laptop, running windows xp, an intel centrino and 1 gig of ram, the machine is 18 months old and has just stopped it was working one day, not very quickly but working, then it stopped. if you press the power on, the fan starts, then stops after 1 second and the power light flickers and goes off, can you help? regards oldbull

15-05-2008, 09:50 PM	#2 (permalink) Top
megamaced Geek Geek Geek! Join Date: Nov 2005 Age: 23 Male Posts: 3,389 Times Helpful: 336 My Mood: Shocked Status: Offline My Computer	Try removing the battery completely, then power up the laptop __________________ "A computer is like air conditioning: it becomes useless when you open windows". ~Linus Torvalds

17-05-2008, 03:47 PM	#6 (permalink) Top
megamaced Geek Geek Geek! Join Date: Nov 2005 Age: 23 Male Posts: 3,389 Times Helpful: 336 My Mood: Shocked Status: Offline My Computer	Its probably finished. Laptops are nutoriously difficult to troubleshoot so I'd recommend that you send it back to the manufacturer if its still under warranty. __________________ "A computer is like air conditioning: it becomes useless when you open windows". ~Linus Torvalds

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16-05-2008, 06:37 PM	#3 (permalink) Top
oldbull Geek Trainee Join Date: May 2008 Posts: 4 Status: Offline	Hi, thanks for the response, have removed the battery and tried to start machine, the problem is still there, regards oldbull

17-05-2008, 02:42 PM	#4 (permalink) Top
Ghostman 1 Ultra Geek Join Date: May 2006 Gender: Male Posts: 618 Times Helpful: 31 My Mood: Mellow Status: Offline	does it do anything when it is turned on ?It could be the screen went dead or the power supply or in the worst case a dead motherboard.

17-05-2008, 03:45 PM	#5 (permalink) Top
oldbull Geek Trainee Join Date: May 2008 Posts: 4 Status: Offline	Nothing happens when i turn it on, the power light flickers and goes out, and sometimes the fan comes on but only for a second

17-05-2008, 04:04 PM	#7 (permalink) Top
Ghostman 1 Ultra Geek Join Date: May 2006 Gender: Male Posts: 618 Times Helpful: 31 My Mood: Mellow Status: Offline	Megamaced is right, There could be a number of things wrong with it. It sounds like it got hot and blew something out. Too check the monitor, hook up and external monitor to see if it will work. if that doesn't work then it could be bad ram or MOTHERBOARD..

18-05-2008, 10:23 AM	#8 (permalink) Top
thomas234 Big Geek Join Date: Feb 2006 Age: 16 Male Posts: 701 Times Helpful: 31 My Mood: Bored Status: Offline My Computer	My Acer laptop had the same problem after 3 weeks. Acer had to replace the motherboard and Hard Drive.

19-05-2008, 11:13 AM	#9 (permalink) Top
oldbull Geek Trainee Join Date: May 2008 Posts: 4 Status: Offline	Ok, thanks everyone, i think i will have to send it in....Cheers

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