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Old 07-06-2008, 05:08 PM   #1 (permalink) Top
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I'm trying to get a sony device's software updated for vista. When I go to the site I'm asked for the cd-roms part number. I have the cd rom but can't see anything that this might refer to. What is a CD-rom part number?
Can anyone help?

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Old 08-06-2008, 01:45 AM   #2 (permalink) Top
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Welcome to hardwareforums netbrad

Quote:
Originally Posted by nebrad View Post
I'm trying to get a sony device's software updated for vista.
What sony device?

Quote:
When I go to the site I'm asked for the cd-roms part number. I have the cd rom but can't see anything that this might refer to. What is a CD-rom part number?
Its going to be some sort of serial number / code... but untill i know what your trying to update i'm clueless

Quote:
Can anyone help?
we normally can
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Old 08-06-2008, 07:55 AM   #3 (permalink) Top
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Hi impotence.
It's a Sony Handicam Dcr - TRV255E.
It came with a software disc for windows xp called picture package, which allows you to capture your video onto computer and then edit it and put it onto DVD. This wont work with vista so I'm trying to update the software via the sony downloads page.
It asks for 3 things:
The model number
The serial number of the handicam
The cd-rom part number.
I just dont know what it means by 'cd-rom part number.' I've written everything that's written on the cd-rom in the box but nothing seems to work.

Last edited by nebrad; 08-06-2008 at 07:57 AM.
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Old 08-06-2008, 01:04 PM   #4 (permalink) Top
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Does this help?

Sony Europe Customer Support PortalÂ*|Â*DCR-TRV255E
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scientology has been getting alot of attention recently

When the rich wage war, it is the poor who die.
Where are the WMD's that our governments used to justify the war?
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Old 08-06-2008, 05:18 PM   #5 (permalink) Top
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Thanks very much Impotence. Job done!
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Old 08-06-2008, 09:25 PM   #6 (permalink) Top
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Good to hear
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scientology has been getting alot of attention recently

When the rich wage war, it is the poor who die.
Where are the WMD's that our governments used to justify the war?
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