Printer Problem

SteveLaw58 · 22-06-2003, 12:03 PM

I was wondering if anyone could help me with a problem I am having.

My printer will not work. It keeps jamming after printing about 5 lines.

Sometimes it prints about 2 lines of a different computer language across the top of the page.

The error message says ‘there was an error writing to the usb deskjpt-640c printer is not ready make sure is on line’

I don't think the probelm is with the printer, could there be something wrong with the computer.

Help would be very much appreciated.

Sniper · 22-06-2003, 11:39 AM

have you installed the correct drivers for the printer, visit there site and download the latest drivers, I assume you are talking about the HP deskjet? http://www.hp.com/cposupport/swindex...0187_swen.html

also when did this problem start happening?

SteveLaw58 · 22-06-2003, 01:05 PM

Yes it is the HP Deskjet and it has been happening since I got the printer. I will download a new driver for it and see if that helps. Is ther anything else it could be?

Sniper · 22-06-2003, 03:48 PM

try reading through the manual...other wise I think since this started to happen when you got it, the printer could be damaged, so needs replacing! or you could be doing something incorrectly, the reason I mentioned drivers cuz you said it prints out 5 lines then jams, so you could be doing something wrong...go through every thing slowly and see how it goes!

SteveLaw58 · 24-06-2003, 08:29 PM

The problem was in an incorrect driver installed.

Thanks for your help.

22-06-2003, 12:03 PM	#1 (permalink) Top
SteveLaw58 Geek Trainee Join Date: Jun 2003 Age: 23 Posts: 5 Status: Offline	Printer Problem I was wondering if anyone could help me with a problem I am having. My printer will not work. It keeps jamming after printing about 5 lines. Sometimes it prints about 2 lines of a different computer language across the top of the page. The error message says ‘there was an error writing to the usb deskjpt-640c printer is not ready make sure is on line’ I don't think the probelm is with the printer, could there be something wrong with the computer. Help would be very much appreciated.

22-06-2003, 11:39 AM	#2 (permalink) Top
Sniper Administrator Join Date: Oct 2001 Age: 24 Male Posts: 4,431 Times Helpful: 116 My Mood: Bored Status: Offline My Computer	have you installed the correct drivers for the printer, visit there site and download the latest drivers, I assume you are talking about the HP deskjet? http://www.hp.com/cposupport/swindex...0187_swen.html also when did this problem start happening? __________________ Zone 365 \| F@H Team \| Team Stats \| Use The Thank You System \| My Groups: Manchester United \| Apple

22-06-2003, 03:48 PM	#4 (permalink) Top
Sniper Administrator Join Date: Oct 2001 Age: 24 Male Posts: 4,431 Times Helpful: 116 My Mood: Bored Status: Offline My Computer	try reading through the manual...other wise I think since this started to happen when you got it, the printer could be damaged, so needs replacing! or you could be doing something incorrectly, the reason I mentioned drivers cuz you said it prints out 5 lines then jams, so you could be doing something wrong...go through every thing slowly and see how it goes! __________________ Zone 365 \| F@H Team \| Team Stats \| Use The Thank You System \| My Groups: Manchester United \| Apple

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22-06-2003, 01:05 PM	#3 (permalink) Top
SteveLaw58 Geek Trainee Join Date: Jun 2003 Age: 23 Posts: 5 Status: Offline	Yes it is the HP Deskjet and it has been happening since I got the printer. I will download a new driver for it and see if that helps. Is ther anything else it could be?

24-06-2003, 08:29 PM	#5 (permalink) Top
SteveLaw58 Geek Trainee Join Date: Jun 2003 Age: 23 Posts: 5 Status: Offline	The problem was in an incorrect driver installed. Thanks for your help.

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