Problem with Soundmax Integrated Digital Audio

nukeemaway · 05-02-2006, 12:52 AM

I'm not sure when it started, but I noticed the problem after installing a new hard drive. When I start my computer, no audio comes out of my speakers. The only thing that gets audio back, is going into device manager, disabling Soundmax Integrated Digital Audio, turning off my speakers, enabling Soundmax Integrated Digital Audio, and then turning on my speakers (if I don't turn the speakers off and then on it doesn't work). Is it possible that the driver is not loading when the computer starts (i.e. the registry file may have gotten deleted during a virus or spyware scan), and if so, would reinstalling the driver solve the problem, or is it something worse? If I can solve the problem by reinstalling, would I find the driver on the Windows XP disk that came with my computer (which I'm not sure I still have), or could I uninstall the driver and let Windows XP reinstall the driver on its own? If it helps to diagnose the problem, I have a VPR Matrix 1600. Thank you for your time.

pelvis_3 · 05-02-2006, 12:10 PM

First i'd uninstall your sound card through device manager, reboot, and then continue to reinstall your sound card drivers. It's possible your XP CD will have basic drivers on it, but it's recommended to find the genuine drivers for your
Soundmax Integrated audio.

nukeemaway · 05-02-2006, 02:39 PM

I tried contacting soundmax, but they didn't reply and my computer's manufacturer doesn't have the driver for it. I'm almost positive that my computer did not come with a driver cd, so is it safe to uninstall and let windows try to find it, or am I asking for trouble?

pelvis_3 · 05-02-2006, 07:14 PM

What sound chipset do you have?

nukeemaway · 06-02-2006, 05:37 AM

The only problem would be with the driver for Soundmax Integrated Digital Audio, because that's the only thing that I have to disable and enable to get audio.

megamaced · 06-02-2006, 10:28 AM

Your computer's make and model please?

nukeemaway · 06-02-2006, 12:38 PM

VPR Matrix 1600

megamaced · 06-02-2006, 02:08 PM

hmm, something is not right here!

Your motherboard is an Intel D845BGL and it uses an AC'97 codec, not a SoundMax....

Go into Control Panel > Add/remove programs > uninstall your sound card drivers.

If your sound card software/drivers don't appear in the add/remove applet, go into Device Manager > Navagate to your sound card > Right click > Uninstall

Restart your computer if asked.

Windows might try to reinstall the drivers upon reboot, you must cancel this!

Download and install the file below:
http://downloadfinder.intel.com/scri...stems&lang=eng

And hey presto, it should work

nukeemaway · 06-02-2006, 02:41 PM

I've had the computer for over 5 years with the Soundmax Integrated Digital Audio without a problem, so that is the card that was integrated into my motherboard.

megamaced · 06-02-2006, 03:29 PM

I'm assuming the sound card is integrated into the motherboard, and not a PCI device.

If this is the case, you should try out my previous suggestion. If it doesn't work, then you can reinstall the original drivers.

nukeemaway · 07-02-2006, 12:23 AM

I decided to roll back the driver and you're right, it's an AC'97, so I guess I had an updated version of the driver. However, when I ran windows update on microsoft.com, it didn't show as a hardware update, so I system restored. So while I'd love to follow your instructions, I'd rather have the updated driver, so if you could find it, that would be great. It's version 5.12.1.3034.

megamaced · 07-02-2006, 10:40 AM

Your motherboard is discontinued and Intel are no longer producing drivers for your soundcard. Therefore the driver which I provided you is the latest version available. NOW PLEASE CLICK THE DAMN LINK!!

-----> http://downloadfinder.intel.com/scri...stems&lang=eng <-----

Don't visit Windows update, don't roll back your driver, and don't do a system restore. All you need to do is uninstall your current drivers from add/remove programs, then CLICK THE LINK and download the MOST RECENT DRIVER, and then install it.

I'm sorry if i'm being a little rude, but this could have been solved several posts ago if you just followed my instructions

nukeemaway · 08-02-2006, 12:52 AM

Hey thanks man. I didn't uninstall, I just downloaded it and upgraded the version and it worked. Sorry that I was being such a pain, but I'm sure you understand; I love my computer and just wanted to make sure nothing would get screwed up. By the way, the install was for SoundMAX, not AC'97, so I assume that SoundMAX is the upgraded version of AC'97. Anyway, again, thanks for your help.

megamaced · 08-02-2006, 10:36 AM

Quote:

Originally Posted by nukeemaway

Hey thanks man. I didn't uninstall, I just downloaded it and upgraded the version and it worked. Sorry that I was being such a pain, but I'm sure you understand; I love my computer and just wanted to make sure nothing would get screwed up. By the way, the install was for SoundMAX, not AC'97, so I assume that SoundMAX is the upgraded version of AC'97. Anyway, again, thanks for your help.

I'm glad your computer's sound card is now functioning correctly.

Your computer may well have a SoundMAX sound card in it, but the sound card is using an AC'97 codec. That means SoundMAX has taken the AC'97 chip, and built it's own features around it. SoundMAX basically repackaged the AC'97

05-02-2006, 12:52 AM	#1 (permalink) Top
nukeemaway Geek Trainee Join Date: Jun 2005 Posts: 17 Status: Offline	Problem with Soundmax Integrated Digital Audio I'm not sure when it started, but I noticed the problem after installing a new hard drive. When I start my computer, no audio comes out of my speakers. The only thing that gets audio back, is going into device manager, disabling Soundmax Integrated Digital Audio, turning off my speakers, enabling Soundmax Integrated Digital Audio, and then turning on my speakers (if I don't turn the speakers off and then on it doesn't work). Is it possible that the driver is not loading when the computer starts (i.e. the registry file may have gotten deleted during a virus or spyware scan), and if so, would reinstalling the driver solve the problem, or is it something worse? If I can solve the problem by reinstalling, would I find the driver on the Windows XP disk that came with my computer (which I'm not sure I still have), or could I uninstall the driver and let Windows XP reinstall the driver on its own? If it helps to diagnose the problem, I have a VPR Matrix 1600. Thank you for your time.

05-02-2006, 12:10 PM	#2 (permalink) Top
pelvis_3 HWF Member For Life Join Date: Jul 2005 Age: 22 Male Posts: 2,336 Times Helpful: 265 My Mood: Happy Status: Offline My Computer	First i'd uninstall your sound card through device manager, reboot, and then continue to reinstall your sound card drivers. It's possible your XP CD will have basic drivers on it, but it's recommended to find the genuine drivers for your Soundmax Integrated audio. __________________ Adopt an unanswered thread. \| Who's Online \| vB Code Some people are alive only because it’s illegal to kill them! Support bacteria, it's the only culture some people have!

05-02-2006, 07:14 PM	#4 (permalink) Top
pelvis_3 HWF Member For Life Join Date: Jul 2005 Age: 22 Male Posts: 2,336 Times Helpful: 265 My Mood: Happy Status: Offline My Computer	What sound chipset do you have? __________________ Adopt an unanswered thread. \| Who's Online \| vB Code Some people are alive only because it’s illegal to kill them! Support bacteria, it's the only culture some people have!

06-02-2006, 10:28 AM	#6 (permalink) Top
megamaced Geek Geek Geek! Join Date: Nov 2005 Age: 24 Male Posts: 3,467 Times Helpful: 352 My Mood: Fine Status: Offline My Computer	Your computer's make and model please? __________________ "A computer is like air conditioning: it becomes useless when you open windows". ~Linus Torvalds

06-02-2006, 02:08 PM	#8 (permalink) Top
megamaced Geek Geek Geek! Join Date: Nov 2005 Age: 24 Male Posts: 3,467 Times Helpful: 352 My Mood: Fine Status: Offline My Computer	hmm, something is not right here! Your motherboard is an Intel D845BGL and it uses an AC'97 codec, not a SoundMax.... Go into Control Panel > Add/remove programs > uninstall your sound card drivers. If your sound card software/drivers don't appear in the add/remove applet, go into Device Manager > Navagate to your sound card > Right click > Uninstall Restart your computer if asked. Windows might try to reinstall the drivers upon reboot, you must cancel this! Download and install the file below: http://downloadfinder.intel.com/scri...stems&lang=eng And hey presto, it should work __________________ "A computer is like air conditioning: it becomes useless when you open windows". ~Linus Torvalds

05-02-2006, 02:39 PM	#3 (permalink) Top
nukeemaway Geek Trainee Join Date: Jun 2005 Posts: 17 Status: Offline	I tried contacting soundmax, but they didn't reply and my computer's manufacturer doesn't have the driver for it. I'm almost positive that my computer did not come with a driver cd, so is it safe to uninstall and let windows try to find it, or am I asking for trouble?

06-02-2006, 05:37 AM	#5 (permalink) Top
nukeemaway Geek Trainee Join Date: Jun 2005 Posts: 17 Status: Offline	The only problem would be with the driver for Soundmax Integrated Digital Audio, because that's the only thing that I have to disable and enable to get audio.

06-02-2006, 12:38 PM	#7 (permalink) Top
nukeemaway Geek Trainee Join Date: Jun 2005 Posts: 17 Status: Offline	VPR Matrix 1600

06-02-2006, 02:41 PM	#9 (permalink) Top
nukeemaway Geek Trainee Join Date: Jun 2005 Posts: 17 Status: Offline	I've had the computer for over 5 years with the Soundmax Integrated Digital Audio without a problem, so that is the card that was integrated into my motherboard.

06-02-2006, 03:29 PM	#10 (permalink) Top
megamaced Geek Geek Geek! Join Date: Nov 2005 Age: 24 Male Posts: 3,467 Times Helpful: 352 My Mood: Fine Status: Offline My Computer	I'm assuming the sound card is integrated into the motherboard, and not a PCI device. If this is the case, you should try out my previous suggestion. If it doesn't work, then you can reinstall the original drivers. __________________ "A computer is like air conditioning: it becomes useless when you open windows". ~Linus Torvalds

07-02-2006, 12:23 AM	#11 (permalink) Top
nukeemaway Geek Trainee Join Date: Jun 2005 Posts: 17 Status: Offline	I decided to roll back the driver and you're right, it's an AC'97, so I guess I had an updated version of the driver. However, when I ran windows update on microsoft.com, it didn't show as a hardware update, so I system restored. So while I'd love to follow your instructions, I'd rather have the updated driver, so if you could find it, that would be great. It's version 5.12.1.3034.

07-02-2006, 10:40 AM	#12 (permalink) Top
megamaced Geek Geek Geek! Join Date: Nov 2005 Age: 24 Male Posts: 3,467 Times Helpful: 352 My Mood: Fine Status: Offline My Computer	Your motherboard is discontinued and Intel are no longer producing drivers for your soundcard. Therefore the driver which I provided you is the latest version available. NOW PLEASE CLICK THE DAMN LINK!! -----> http://downloadfinder.intel.com/scri...stems&lang=eng <----- Don't visit Windows update, don't roll back your driver, and don't do a system restore. All you need to do is uninstall your current drivers from add/remove programs, then CLICK THE LINK and download the MOST RECENT DRIVER, and then install it. I'm sorry if i'm being a little rude, but this could have been solved several posts ago if you just followed my instructions __________________ "A computer is like air conditioning: it becomes useless when you open windows". ~Linus Torvalds

08-02-2006, 12:52 AM	#13 (permalink) Top
nukeemaway Geek Trainee Join Date: Jun 2005 Posts: 17 Status: Offline	Hey thanks man. I didn't uninstall, I just downloaded it and upgraded the version and it worked. Sorry that I was being such a pain, but I'm sure you understand; I love my computer and just wanted to make sure nothing would get screwed up. By the way, the install was for SoundMAX, not AC'97, so I assume that SoundMAX is the upgraded version of AC'97. Anyway, again, thanks for your help.

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