Problems with Avg anti-virus getting on the internet

howardbobo · 08-12-2005, 04:15 PM

I have a DSL connection and I recently made the switch to the Avg anti-virus which I have been very happy with on my other computer. When I prompt Avg to update my computer is not allowing access to the internet. I followed the prompts and changed the settings in my firewall to allow avg online and still no luck. Any help or suggestions will be appreciated.

pelvis_3 · 08-12-2005, 09:57 PM

Have you tried disabling your firewall temporarily so there is no firewall running?

howardbobo · 08-12-2005, 09:59 PM

Quote:

Originally Posted by pelvis_3

Have you tried disabling your firewall temporarily so there is no firewall running?

I have not, I was concerned with doing this because of my DSL connection.

pelvis_3 · 08-12-2005, 10:17 PM

You should be safe to disable it for a few minutes!
If you do disable it and get AVG to access the net, it's a setting problem with your firewall.
What firewall do you run?

howardbobo5 · 09-12-2005, 01:12 AM

Quote:

Originally Posted by pelvis_3

You should be safe to disable it for a few minutes!
If you do disable it and get AVG to access the net, it's a setting problem with your firewall.
What firewall do you run?

I tried turning off the firewall and I was still unable to get avg online. I am running the windows firewall that came with the original bundle when I bought the computer.

StimpE · 09-12-2005, 02:03 AM

Can you get online with your browser without AVG?

pelvis_3 · 09-12-2005, 05:21 AM

Are you using the Free Edition or the Professional Ed.?

howardbobo · 09-12-2005, 02:56 PM

Quote:

Originally Posted by StimpE

Can you get online with your browser without AVG?

Yes I can get on with my browser without avg.

howardbobo · 09-12-2005, 02:59 PM

Quote:

Originally Posted by pelvis_3

Are you using the Free Edition or the Professional Ed.?

I am using the free edition because I am a cheap b*****d. I have had the free edition for a year now on my other computer and have been very happy with it. No problems at all like I was having with Norton.

Addis · 09-12-2005, 06:21 PM

Try downloading Zonealarm firewall. Theres a free edition which is easy configure and install. Then you should have better control which programs access the internet.

Sorry haven't been active been to London.

howardbobo · 13-12-2005, 04:23 PM

I have downloaded zonealarm and I still can not get avg online. Do you have any other ideas?

Quote:

Originally Posted by Addis

Try downloading Zonealarm firewall. Theres a free edition which is easy configure and install. Then you should have better control which programs access the internet.

Sorry haven't been active been to London.

StimpE · 13-12-2005, 07:17 PM

Sounds like a firewall is blocking AVG from accessing the net. Check your windows firewall, add the program to the allow list or just disable it completely.

max · 06-01-2006, 10:44 AM

i remeber that i had a problem getting avg to update sometimes from the web

i have now started to use AVAST - which is 100 times better and free and is more thorough in picking up virus and the like

megamaced · 06-01-2006, 11:25 AM

Quote:

Originally Posted by max

i have now started to use AVAST - which is 100 times better and free and is more thorough in picking up virus and the like

Good choice

In my opinion, Avast is the best free antivirus program around. It can detect far more viruses then AVG can. Not only that, but you have added protection for P2P programs, Instant Messaging, Web Shield, Network Shield and Email protection. I believe you only get standard on-access protection in AVG - not nearly enough.

I can't believe Avast is free, it can give most 'paid for' antivirus a ride for their money as well. A good example is with the recent Windows Meta-File image threat. Out of all the antivirus programs tested (almost all available at present), only 4 or 5 gave total protection. Avast was first place out of the free antivirus software, it only missed one threat out of a total of 100, where as AVG missed 59 threats out of 100!

To see the scores for yourself, look here:
http://news.com.com/Antivirus+makers...3-6018696.html

DaRuSsIaMaN · 19-01-2006, 12:36 AM

Hey I have a problem like this; it fits in this thread. I can't update my Trend Micro PC-Cillin 2002 anti-virus. I got it as bundle software w/ something somewhere sometime in the past (I'm guessing in the year 2002 lol) ... So at first it worked perfectly fine and I updated it every once in a while. U simply click update and it downloads and installs latest definitions. Er, it did. But then it just randomly stopped working some day. I thought maybe it has a time-limit license attached to it so u can't update anymore unless u pay after a certain time? But if that's the case, wouldn't it tell me that? All it does is say "failed to connect to server." So that sounds like an actual problem with something, not license expiration. I remember having Norton one time for a bit, and it would have all these reminders about how the time period for updating will expire and offering me to buy an extension or w/e. But I don't remember anything like that for this program so I was under the impression that it would let me update free indefinitely. So why would it stop working like that? Or do u guys think there really was a time limit on updates?

what the hell, I just tried it now again just for kicks and it doesn't do anything at all. I click the update button and it just sits there. It doesn't even initiate the connection or do anything whatsoever. like nothing happened ...

Could simply reinstalling it make it work perhaps?

08-12-2005, 04:15 PM	#1 (permalink) Top
howardbobo Geek Trainee Join Date: Dec 2005 Gender: Male Posts: 5 Times Helpful: 5 Status: Offline	Problems with Avg anti-virus getting on the internet I have a DSL connection and I recently made the switch to the Avg anti-virus which I have been very happy with on my other computer. When I prompt Avg to update my computer is not allowing access to the internet. I followed the prompts and changed the settings in my firewall to allow avg online and still no luck. Any help or suggestions will be appreciated.

08-12-2005, 09:57 PM	#2 (permalink) Top
pelvis_3 HWF Member For Life Join Date: Jul 2005 Age: 22 Male Posts: 2,336 Times Helpful: 265 My Mood: Happy Status: Offline My Computer	Have you tried disabling your firewall temporarily so there is no firewall running? __________________ Adopt an unanswered thread. \| Who's Online \| vB Code Some people are alive only because it’s illegal to kill them! Support bacteria, it's the only culture some people have!

08-12-2005, 10:17 PM	#4 (permalink) Top
pelvis_3 HWF Member For Life Join Date: Jul 2005 Age: 22 Male Posts: 2,336 Times Helpful: 265 My Mood: Happy Status: Offline My Computer	You should be safe to disable it for a few minutes! If you do disable it and get AVG to access the net, it's a setting problem with your firewall. What firewall do you run? __________________ Adopt an unanswered thread. \| Who's Online \| vB Code Some people are alive only because it’s illegal to kill them! Support bacteria, it's the only culture some people have!

09-12-2005, 02:03 AM	#6 (permalink) Top
StimpE lol, Internet! Join Date: Jun 2005 Age: 19 Male Posts: 683 Times Helpful: 38 Status: Offline My Computer	Can you get online with your browser without AVG? __________________

09-12-2005, 05:21 AM	#7 (permalink) Top
pelvis_3 HWF Member For Life Join Date: Jul 2005 Age: 22 Male Posts: 2,336 Times Helpful: 265 My Mood: Happy Status: Offline My Computer	Are you using the Free Edition or the Professional Ed.? __________________ Adopt an unanswered thread. \| Who's Online \| vB Code Some people are alive only because it’s illegal to kill them! Support bacteria, it's the only culture some people have!

09-12-2005, 06:21 PM	#10 (permalink) Top
Addis The King Join Date: Jan 2004 Age: 18 Male Posts: 5,255 Times Helpful: 403 My Mood: Drunk Status: Offline My Computer	Try downloading Zonealarm firewall. Theres a free edition which is easy configure and install. Then you should have better control which programs access the internet. Sorry haven't been active been to London. __________________ Never trust a program you don't have the source code for. My website \| Powerful Desktop Linux \| Linux for human beings \| Linux for power users \| Linux for ricers

13-12-2005, 07:17 PM	#12 (permalink) Top
StimpE lol, Internet! Join Date: Jun 2005 Age: 19 Male Posts: 683 Times Helpful: 38 Status: Offline My Computer	Sounds like a firewall is blocking AVG from accessing the net. Check your windows firewall, add the program to the allow list or just disable it completely. __________________

06-01-2006, 10:44 AM	#13 (permalink) Top
max Geek Trainee Join Date: Jan 2006 Gender: Posts: 1 Times Helpful: 1 Status: Offline	i remeber that i had a problem getting avg to update sometimes from the web i have now started to use AVAST - which is 100 times better and free and is more thorough in picking up virus and the like

19-01-2006, 12:36 AM	#15 (permalink) Top
DaRuSsIaMaN Geek Comrade Join Date: Nov 2003 Age: 22 Male Posts: 754 Times Helpful: 12 Status: Offline My Computer	Hey I have a problem like this; it fits in this thread. I can't update my Trend Micro PC-Cillin 2002 anti-virus. I got it as bundle software w/ something somewhere sometime in the past (I'm guessing in the year 2002 lol) ... So at first it worked perfectly fine and I updated it every once in a while. U simply click update and it downloads and installs latest definitions. Er, it did. But then it just randomly stopped working some day. I thought maybe it has a time-limit license attached to it so u can't update anymore unless u pay after a certain time? But if that's the case, wouldn't it tell me that? All it does is say "failed to connect to server." So that sounds like an actual problem with something, not license expiration. I remember having Norton one time for a bit, and it would have all these reminders about how the time period for updating will expire and offering me to buy an extension or w/e. But I don't remember anything like that for this program so I was under the impression that it would let me update free indefinitely. So why would it stop working like that? Or do u guys think there really was a time limit on updates? what the hell, I just tried it now again just for kicks and it doesn't do anything at all. I click the update button and it just sits there. It doesn't even initiate the connection or do anything whatsoever. like nothing happened ... Could simply reinstalling it make it work perhaps? Last edited by DaRuSsIaMaN; 19-01-2006 at 12:39 AM.

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