Samsung Hard Drive Help

graham01 · 07-07-2008, 07:43 PM

I have a new Samsung 500GB hard drive which used to work fine and suddenly decided to die, i have tried it in several machines with windows xp and vista, this is what it does:

on all machines tested, when searching for hard drives on turning on the machine it takes about 2 minutes and doesnt even find it

on some machines the operating system wont load, sometimes it crashes while loading, sometimes it doesnt even get to the loading stage.

on other machines the operating system will load after a while but still no sign of the hard drive.

i have also tried 3 other cables which work for other hard drives.

the disk model is HD501LJ and S-ATA

hope someone can help me

thanks

Sniper · 07-07-2008, 08:24 PM

Unfortunately it does sound like the hard drive is dead. If under warranty try contacting Samsung for a replacement.

donkey42 · 07-07-2008, 09:13 PM

but it's worth trying different power & SATA cables in the different systems, if you still have no joy i would be inclined to agree, it's probably gone to the big computer shop in the sky

Edit:

Quote:

Originally Posted by graham

i have also tried 3 other cables which work for other hard drives.

those cables are probably ok then, but try 2 or 3 new cables

graham01 · 07-07-2008, 10:03 PM

oh well

thanks for your replies anyway, it will go in my big samsung bin

07-07-2008, 07:43 PM	#1 (permalink) Top
graham01 Geek Trainee Join Date: Jul 2008 Posts: 2 Status: Offline	Samsung Hard Drive Help I have a new Samsung 500GB hard drive which used to work fine and suddenly decided to die, i have tried it in several machines with windows xp and vista, this is what it does: on all machines tested, when searching for hard drives on turning on the machine it takes about 2 minutes and doesnt even find it on some machines the operating system wont load, sometimes it crashes while loading, sometimes it doesnt even get to the loading stage. on other machines the operating system will load after a while but still no sign of the hard drive. i have also tried 3 other cables which work for other hard drives. the disk model is HD501LJ and S-ATA hope someone can help me thanks

07-07-2008, 08:24 PM	#2 (permalink) Top
Sniper Administrator Join Date: Oct 2001 Age: 24 Male Posts: 4,273 Times Helpful: 112 My Mood: Blah Status: Offline My Computer	Unfortunately it does sound like the hard drive is dead. If under warranty try contacting Samsung for a replacement. __________________ Zone 365 \| F@H Team \| Team Stats \| Use The Thank You System \| My Groups: Manchester United \| Apple

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Fantom Drive External Hard drive	alex2579	Storage Devices	2	04-09-2007 05:11 PM
New asrock mobo not reading hard drive or cd drive	Warmonger41	Storage Devices	13	22-06-2006 08:26 AM
Hard drive partitioning in second hard drive?	AndrewV9	Storage Devices	3	21-05-2006 08:55 PM
Where's my Hard Drive??	mallard	Storage Devices	6	20-03-2006 01:52 PM
crashing after adding old hard drive back up to new hard drive	Don	Storage Devices	2	07-02-2006 08:25 PM

07-07-2008, 10:03 PM	#4 (permalink) Top
graham01 Geek Trainee Join Date: Jul 2008 Posts: 2 Status: Offline	oh well thanks for your replies anyway, it will go in my big samsung bin

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)