Help my dvd drive icon is missing from my computer, following removing norton for reinstall, now i cant use the dvd drive, can you help please. I have checked drivers and all say ok ??? except CD/DVD ROM corp DVD+RW TS-H653b ATA Device
Try this: If the icon of the DVD drive has an exclamation mark in device manager, then select it and press Delete. Confirm the device removal. Now reboot the PC.
Hi already tried that, i didnt work,but by going to device manager rifght click dvd rom and properties it gave an error message, which i traced via windows error reporting page, that gave me instructionds to edit the registry and problem now solved thanks any way Roy
What did you do? Im having a similar problem with my dads dell pc. Ive tried removing the device driver and re-booting yet it still comes up with the device driver has failed to install. There do not appear to be any drivers I can use on tinternet just firmware flashers. Of course I cant use this as there is no drive installed!!! Specs Intel Core duo e6550 Foxconn motherboard (Dell Generic type) Intel p35 chipset Realtec HD Audio (Motherboard) Nvidia 8600GT DDR2 667 2gb RAM Vista Home premium TS-H653B DVD+/-RW knackered! 2x 250GB SATA HDD