I Am Trying To Extend My Desktop To A Second Monitor.

Discussion in 'Video Cards, Displays and TV Tuners' started by Xarzu, Jan 7, 2017.

  1. Xarzu

    Xarzu Geek Trainee

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    I am trying to extend my desktop to a second monitor. Yes, I know how it is supposed to work with the display settings, but I can not get the operating system to recognize the existence of two monitors. Let me first explain some details because my situation is not like the others. First of all, it was working and suddenly it stopped. Also, according to the Windows 10 OS, my drivers are all updated.
    I am also able to reboot and have the system work with either monitor and looked into either port on the video card.
    Please advise.
    The problem seems to be that the drive for the monitors does not work:
    [​IMG]
    I first tried uninstalling the associated software for the driver:
    [​IMG]
    I was wondering if there was physically something wrong with my video card. So I dusted out the interior of the CPU, disconnected the video card, sprayed "endust" everywhere and reattached the video card, but there was till the same issue.
    I downloaded a tool from NVIDIA that is supposed to install the proper driver. I did this and rebooted but I continued to have the same issue and nothing I did helped.

    There does not seem to be a graphics connection on the motherboard and so all connections to the monitor or monitors comes from the graphics card.
    I did a number of tests. I have confirmed that both monitors work. I have also confirmed that either connection on the graphics card will be accepted by the OS at start up. So I am puzzled.
    Also, the entire system was working perfectly and suddenly stopped.
    Does this give you any ideas of where to look now and what action I should take?
    From the CMD set command here is the processor information:
    PROCESSOR_ARCHITECTURE=AMD64
    PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel
    PROCESSOR_LEVEL=6
    PROCESSOR_REVISION=3c03
    Here is the Basic information about my computer:
    Windows edition
    Windows 10 Pro
    System
    Processor: Intel(R) Core(TM) I=i5-4690K CPU @ 3.50GHz 3.50 GHz
    Installed memory(RAM): 16.0 GB
    System type: 64-bit Operating System, x64 bsed processor

    Motherboard:
    For the mother board, I typed from the command line:
    wmic baseboard get product,Manufacturer,version,serialnumber
    Manufacturer Product SerialNumber Version
    MSI Z87M GAMING (MS-7866) To be filled by O.E.M. 1.0
    From Pinform Speccy we have this information:
    Operating System
    Windows 10 Pro 64-bit
    CPU
    Intel Core i5 4690K @ 3.50GHz 58 °C
    Haswell 22nm Technology
    RAM
    16.0GB Dual-Channel DDR3 @ 933MHz (10-11-10-30)
    Motherboard
    MSI Z87M GAMING (MS-7866) (SOCKET 0) 31 °C
    Graphics
    Generic Non-PnP Monitor (1600x1200@64Hz)
    NVIDIA GeForce 8800 GTS (NVIDIA)
    Storage
    238GB Crucial_CT256MX100SSD1 (SSD) 23 °C
    698GB Seagate ST3750640AS (SATA) 23 °C
    698GB Western Digital WDC WD7501AALS-00J7B0 (SATA) 29 °C
    3GB JetFlash Transcend 4GB USB Device (USB)
    Optical Drives
    ASUS DRW-2014L1T
    Audio
    Realtek High Definition Audio

    RAM
    Memory slots
    Total memory slots 4
    Used memory slots 2
    Free memory slots 2
    Memory
    Type DDR3
    Size 16384 MBytes
    Channels # Dual
    DRAM Frequency 933.5 MHz
    CAS# Latency (CL) 10 clocks
    RAS# to CAS# Delay (tRCD) 11 clocks
    RAS# Precharge (tRP) 10 clocks
    Cycle Time (tRAS) 30 clocks
    Command Rate (CR) 1T
    Physical Memory
    Memory Usage 51 %
    Total Physical 16 GB
    Available Physical 7.81 GB
    Total Virtual 18 GB
    Available Virtual 8.82 GB
    SPD
    Number Of SPD Modules 2
    Slot #1
    Slot #2


    Graphics
    Monitor
    Name Generic Non-PnP Monitor on Microsoft Basic Display Driver
    Current Resolution 1600x1200 pixels
    Work Resolution 1600x1160 pixels
    State Enabled, Primary
    Monitor Width 1600
    Monitor Height 1200
    Monitor BPP 32 bits per pixel
    Monitor Frequency 64 Hz
    Device \\.\DISPLAY1\Monitor0
    NVIDIA GeForce 8800 GTS
    Manufacturer NVIDIA
    Model GeForce 8800 GTS
    GPU G80
    Device ID 10DE-0193
    Revision A3
    Subvendor NVIDIA (10DE)
    Series GeForce 8
    Current Performance Level Level 0
    Technology 90 nm
    Die Size 484 mm²
    Transistors 681 M
    Release Date 2006
    DirectX Support 10.0
    DirectX Shader Model 4.0
    OpenGL Support 3.0
    Driver version 21.21.13.4201
    ROPs 20
    Shaders 96 unified
    Memory Type GDDR3
    Bus Width 64x5 (320 bit)
    Anti Aliasing Modes -?-
    Filtering Modes Bilinear, Trilinear, 2x Anisotropic, 4x Anisotropic, 8x Anisotropic, 16x Anisotropic
    Noise Level Moderate
    Max Power Draw 147 Watts
    Count of performance levels : 1
    Level 1 - "Perf Level 0"
    OS:
    Operating System
    Windows 10 Pro 64-bit
    Computer type: Desktop

    Monitors and resolution:
    There are two monitors. One is Compaq and the other is AOC
    Here is the informaiotn abut the AOC:
    [​IMG]
    Here is the information about the Compaq
    [​IMG]
     
  2. Wicked Mystic

    Wicked Mystic Big Geek

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