Hi-- I work in marketing and much of my job entails sending emails to potential clients with attached .PDF files. I created these files in InDesign and then exported them to PDF. I made sure that I selected an option to allow older version of Adobe Reader to open the files (v. 4 I think?) in case people haven't updated in a while. 90% of the time, this works great. However, I do occasionally get emails back from people stating that they couldn't open them because they are "corrupt" or there was some sort of other general error. Does anyone know if this is likely something I am doing, or is it more likely to be the recipient's computer? PS I am not too savvy with this whole thing, so layman's terms would be appreciated!! Thank you
Use another program to create PDF files. I use Cute PDF. Just print document to CutePDF and it will create PDF file.
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