strang problem with GA-G41MT-S3 motherboards

Discussion in 'CPU, Motherboards and Memory' started by abbas, May 22, 2014.

  1. abbas

    abbas Geek Trainee

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    First of all I would like to say "Hello!" to all hardwareforums.com members.
    This is my first thread in here.
    ---------

    i have a strange problem with my motherboards

    i Am a stock hardware seler in my country
    last week we send 10 (GA-G41mt-D3 ) motherboars to our customer
    and after that our customer called me and tell's that motherboards have an strange problem
    the problem is :
    when we want to use 2.6 GHz or higher cpu's, motherboard doesn't work
    ---
    even cpu's not going hot
    ------
    but when he tryed with 2.4GHZ or lower cpu like "e2160" and E6550" the boards working corectly
    he tryed many cpu's like E8400 ' E5700 ' e5300 ' E8300 ...
    but the problem not fixed yet

    and now he return the motherboard's to us

    i use dibuger card on boards and dibuger show "FF" or "_ _ "

    i tryed update bios but the problem not fixed

    sorry for my bad english
    please help me
    thank you
     
  2. Wicked Mystic

    Wicked Mystic Big Geek

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    That problem is very strange because reason seems NOT to be FSB, manufacturing process, CPU power or CPU stepping.

    What are other parts? PSU, memory and such?
     
    abbas likes this.
  3. abbas

    abbas Geek Trainee

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    '
    hello "Wicked Mystic"
    thank's for your reply
    power suply : Green and cooler master
    ram : kingstone and patriot

     
  4. Wicked Mystic

    Wicked Mystic Big Geek

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    Maybe there is nothing wrong with PSU or memory. What if CPU's are poverclocked over 2.6 GHz?
     
  5. pctestcardcom

    pctestcardcom Geek Trainee

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    If all 10 pcs of the mobo has the same problem, I would suggest you contact the manufacturer and look for the answer.
    Maybe some extra power connector or jumper settings is needed.

    Hope this helps.
    Bill
    Tech Manager, WPTinc.
     

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