Bad SMART Results?

Discussion in 'Storage Devices' started by cliffyboro, Mar 24, 2009.

  1. cliffyboro

    cliffyboro Geek Trainee

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    Hi, I've been experiencing some slowness from my hard drive. I bought the drive off eBay and it was listed as refurbished.

    I've used HDDlife and noticed that drive health and performance were both reported at 49%.

    Here is the full log.

    Code:
    HDDlife Project 3.1.0.157
    (c) 2004-2007 by BinarySense Inc., [url=http://www.hddlife.com]HDDlife - freeware real-time hard-drive monitoring utility with alerts, malfunction protection and data loss prevention functions. This hard-drive inspector is a proactive hard drive failure detection system that controls 100% of hard-drive risks.[/url], mailto:[email protected]
    
    24/03/2009 20:44:50.906
    Try checking MSI devices... failed!
    
    0: Device State: Online
    0: Device number: 0
    0: Model: ST3160215SCE
    ST3160215SCE: DeviceInterfacePath: \\?\scsi#disk&ven_st316021&prod_5sce&rev_3.am#4&3223cd61&0&000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    ST3160215SCE: Serial: 5RX14C8S
    ST3160215SCE: Firmware: 3.AMC
    ST3160215SCE: Manufacturer: SEAGATE
    ST3160215SCE: Disk size: 160041885696 bytes
    ST3160215SCE: Power status: Unknown
    ST3160215SCE: Health status: Good
    ST3160215SCE: Temperature: 38
    ST3160215SCE: Max. Temperature: 47
    ST3160215SCE: Bus type: SATA
    ST3160215SCE:>ATA specific parameters:
    ST3160215SCE: Performance status: Good
    ST3160215SCE: AAM Is NOT supported
    ST3160215SCE: APM Is NOT supported
    ST3160215SCE: Power On Hours: 190
    ST3160215SCE: Health: 49
    ST3160215SCE: Performance: 49
    ST3160215SCE: Attributes count: 18
    ST3160215SCE: Attributes:
    ST3160215SCE: -------------------------------------------------
    ST3160215SCE: ID	Flags	Thresh	Value	Worst	Raw
    ST3160215SCE: -------------------------------------------------
    ST3160215SCE: 01	000f	06	66	5a	000000000835948a
    ST3160215SCE: 03	0003	00	64	61	0000000000000000
    ST3160215SCE: 04	0032	14	64	64	000000000000004c
    ST3160215SCE: 05	0033	24	64	64	0000000000000000
    ST3160215SCE: 07	000f	1e	44	3c	000000000062458b
    ST3160215SCE: 09	0032	00	64	64	00000000000000be
    ST3160215SCE: 0a	0013	61	64	64	0000000000000000
    ST3160215SCE: 0c	0032	14	64	64	000000000000004c
    ST3160215SCE: bb	0032	00	64	64	0000000000000000
    ST3160215SCE: bd	003a	00	64	64	0000000000000000
    ST3160215SCE: be	0022	2d	3e	35	0000000028250026
    ST3160215SCE: c2	0022	00	26	2f	0000001300000026
    ST3160215SCE: c3	001a	00	4e	43	000000000835948a
    ST3160215SCE: c5	0012	00	64	64	0000000000000000
    ST3160215SCE: c6	0010	00	64	64	0000000000000000
    ST3160215SCE: c7	003e	00	c8	c8	0000000000000000
    ST3160215SCE: c8	0000	00	64	fd	0000000000000000
    ST3160215SCE: ca	0032	00	64	fd	0000000000000000
    ST3160215SCE: -------------------------------------------------

    Is there anything I can do to get the levels back up and improve my hard drive?

    Thanks.
     
  2. donkey42

    donkey42 plank

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    i personally don't recommend buying from ebay especially a HDD because you don't know the HDDs true history, but you have the drive,

    is there anything you can do now ? . . . yes

    as it's a Seagate click here to goto seagate's site & download seatools & totally blank (destroy all data) on the HDD then install the OS from scratch & any other software you like, obviously each HDD manufacturer has their own utils to recertify their drives

    doing this recertifies a seagate drive as, ok

    BTW: it will take a long time, the last time i blanked a HDD i personally used D-Ban & it will be best to leave it blanking overnight

    and make a backup if you need the data
     
  3. cliffyboro

    cliffyboro Geek Trainee

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    Ok, I'll give that a go then.

    I'll try D-Ban seeing as I can boot it from USB.

    Thanks.
     
  4. donkey42

    donkey42 plank

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    good look

    BTW: it's much easier than it sounds & appears to be, just be careful at boot that your choose the correct HDD, i learnt that lesson the hard way
     
  5. cliffyboro

    cliffyboro Geek Trainee

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    Ok, it took 6hours 40 mins :D

    The health status and performance indicators have bumped up slightly to 54%.

    One thing I noticed is that the RAW Read Error has jumped up nicely to 96% but the seek error rate is around the same as before at 55%.

    Here is my new log.

    Is there anything else I can do to improve the Seek Error Rate or am I best off just forgetting about it until I can save a few quid to get a new HDD?

    Thanks
     
  6. Dartht33bagger

    Dartht33bagger Geek Trainee

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    I'd personally get a new HDD, sounds like a dud.

    Make sure to back up a lot until you get the new HDD.
     
  7. donkey42

    donkey42 plank

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    not neccisarily
    purely from a smart point of view Seagate are not the best drive, but i personally will only buy Seagate drives, however, i have a hitachi drv in my Vista box (birthday present)

    anyway here's my results
    Code:
    HDDlife Project 3.1.0.157
    (c) 2004-2007 by BinarySense Inc., http://www.hddlife.com, mailto:[email protected]
    
    26/03/2009 10:22:28.366
    Try checking MSI devices... failed!
    Try checking MSI devices... failed!
    
    0: Device State: Online
    0: Device number: 0
    0: Model: Hitachi HDS721616PLA380
    Hitachi HDS721616PLA380: DeviceInterfacePath: \\?\ide#diskhitachi_hds721616pla380_________________p22oab3a#5&cdd46ed&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
    Hitachi HDS721616PLA380: Serial: PVE301Z9TTTH9M
    Hitachi HDS721616PLA380: Firmware: P22OAB3A
    Hitachi HDS721616PLA380: Manufacturer: Hitachi
    Hitachi HDS721616PLA380: Disk size: 164696555520 bytes
    Hitachi HDS721616PLA380: Power status: Unknown
    Hitachi HDS721616PLA380: Health status: Good
    Hitachi HDS721616PLA380: Temperature: 32
    Hitachi HDS721616PLA380: Max. Temperature: 51
    Hitachi HDS721616PLA380: Bus type: SATA
    Hitachi HDS721616PLA380:>ATA specific parameters:
    Hitachi HDS721616PLA380: Performance status: Good
    Hitachi HDS721616PLA380: AAM Supported
    Hitachi HDS721616PLA380: AAM Enabled
    Hitachi HDS721616PLA380: Current AAM: 128
    Hitachi HDS721616PLA380: Recomended AAM: 128
    Hitachi HDS721616PLA380: APM Supported
    Hitachi HDS721616PLA380: Current APM: 0
    Hitachi HDS721616PLA380: Power On Hours: 620
    Hitachi HDS721616PLA380: Health: 57
    Hitachi HDS721616PLA380: Performance: 57
    Hitachi HDS721616PLA380: Attributes count: 17
    Hitachi HDS721616PLA380: Attributes:
    Hitachi HDS721616PLA380: -------------------------------------------------
    Hitachi HDS721616PLA380: ID    Flags    Thresh    Value    Worst    Raw
    Hitachi HDS721616PLA380: -------------------------------------------------
    Hitachi HDS721616PLA380: 01    000b    10    64    64    0000000000000001
    Hitachi HDS721616PLA380: 02    0005    32    64    64    0000000000000000
    Hitachi HDS721616PLA380: 03    0007    18    7d    7d    0000000300a000a0
    Hitachi HDS721616PLA380: 04    0012    00    64    64    0000000000000078
    Hitachi HDS721616PLA380: 05    0033    05    64    64    0000000000000000
    Hitachi HDS721616PLA380: 07    000b    43    64    64    0000000000000000
    Hitachi HDS721616PLA380: 08    0005    14    64    64    0000000000000000
    Hitachi HDS721616PLA380: 09    0012    00    64    64    000000000000026c
    Hitachi HDS721616PLA380: 0a    0013    3c    64    64    0000000000000000
    Hitachi HDS721616PLA380: 0c    0032    00    64    64    0000000000000078
    Hitachi HDS721616PLA380: c0    0032    00    64    64    000000000000008b
    Hitachi HDS721616PLA380: c1    0012    00    64    64    000000000000008b
    Hitachi HDS721616PLA380: c2    0002    00    bb    bb    0000003300110020
    Hitachi HDS721616PLA380: c4    0032    00    64    64    0000000000000000
    Hitachi HDS721616PLA380: c5    0022    00    64    64    0000000000000000
    Hitachi HDS721616PLA380: c6    0008    00    64    64    0000000000000000
    Hitachi HDS721616PLA380: c7    000a    00    c8    fd    0000000000000000
    Hitachi HDS721616PLA380: -------------------------------------------------
    and i'm not worried at all cos both health & performance are good, just ignor the other crap

    always a good idea
     
  8. cliffyboro

    cliffyboro Geek Trainee

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    Thanks for your help.

    I seem to have sorted my problem. The problem seemed to be the molex connector. I don't have any sata power cables off my psu so I have one of those molex to sata connecter things. Anyway, I remembered that I had a little bit of a performance issue with a hard drive a while back with the same psu. One of the molex connectors was a bit dodgy and my pc was always stuttering. I guess I was using the same connector so I tightened to female prongs in it and the male bit from the sata side fit nice and snug and my pc performance has gone right up to the point where I can do things normally again with no issues.

    So, a new psu is what I'll get next as this one, although working fine, is quite old and very noisy.
     

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