the dying USB saga... can anyone help??

Discussion in 'General Hardware' started by ranLola, Mar 8, 2007.

  1. ranLola

    ranLola Geek Trainee

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    Hi, I just got a brand new Lenovo 3000 n100 notebook.

    Audio drivers install problems aside... the USB ports are giving me a real hard time. Here goes:
    4 USB2 ports. Plug in a device, it gets recognized okay but once you start using the device, it turns off and shows as unrecognized.

    I use a lot of PKI tokens and smartcard readers, and i realized this happens the moment i start typing in PIN for the token/smartcard. On a USB mouse its a bit harder to pinpoint the time.

    Here's the info:

    IRQ 0 System timer OK
    IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
    IRQ 7 Novatel Wireless UMTS Modem Parent OK
    IRQ 7 Novatel Wireless UMTS Modem Primary Port OK
    IRQ 7 Novatel Wireless UMTS Modem Secondary Port (COM5) OK
    IRQ 8 System CMOS/real time clock OK
    IRQ 9 Microsoft ACPI-Compliant System OK
    IRQ 10 Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA OK
    IRQ 12 Synaptics PS/2 Port Pointing Device OK
    IRQ 13 Numeric data processor OK
    IRQ 14 Primary IDE Channel OK
    IRQ 15 Secondary IDE Channel OK
    IRQ 16 Mobile Intel(R) 945GM Express Chipset Family OK
    IRQ 16 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2 OK
    IRQ 16 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB OK
    IRQ 16 Generic CardBus Controller OK
    IRQ 17 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0 OK
    IRQ 17 Intel(R) PRO/Wireless 3945BG Network Connection OK
    IRQ 18 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA OK
    IRQ 19 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9 OK
    IRQ 21 Realtek RTL8139 Family PCI Fast Ethernet NIC OK
    IRQ 22 Microsoft UAA Bus Driver for High Definition Audio OK
    IRQ 22 OHCI Compliant IEEE 1394 Host Controller OK
    IRQ 23 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8 OK
    IRQ 23 Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC OK
    IRQ 23 SDA Standard Compliant SD Host Controller OK
    IRQ 23 Ricoh MMC Host Controller OK
    IRQ 23 Ricoh Memory Stick Host Controller OK
    IRQ 23 Ricoh xD-Picture Card Host Controller OK


    I'd appreciate any help possible. Already uninstalled all the different pseudo-sec software that came with the comp (omnykey, thinkvantage etc.) also uninstalled the fingerprint reader that shows up on the USB hub. Turned off power management.
    Any ideas???

    Thanks
    Ran
     
  2. megamaced

    megamaced Geek Geek Geek!

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    Check the Windows Event viewer for errors. Report anything you see here
     
  3. ranLola

    ranLola Geek Trainee

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    theres no errors logged for when the device switches off, but there are some system errors from a long time ago... "Service control manager" errors

    "The ScRegSetValueExW call failed for Security with the following error:
    Access is denied. " but i think thats a ZoneAlarm error.
    except that only W32time, dnsapi and netlogon errors. nothing in the application or security.

    any ideas? thanks..
     

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