My brother computer has been running slow for a while so he asked me if I could show him how to re-boot it. I followed the instructions on screen and it went through the process up to 97%, after which it reset to the start of the re-booting screen. I Tried to start windows but it kept coming up with this file is currupt or missing. the file it says is /windows\system32\l_intl.nls He's computer is an e machine 5025 and it runs windows xp. Can anybody help many thanks in advance.
Sounds like a virus. Then again, you may just have the Microsoft worm, which is a number of system crashes built into all their software. Microsoft, the bugs go in before the name goes on! You can try downloading the file, booting off a XP boot diskette and copying the file into the \system32 directory! (or copying it off the XP CD) If that don't work Boot off the XP CD and try doing a repair install. If repair install is not offered, then Windows is most likely beyond repair.
Thanks for your advise. If windows is beyond repair what are my brothers options for his computer. Will he need a new one or can it be fixed.
What i meant by that is windows OS itself can't be repaired and thus needs re-installing! Nothing too serious! i probably should of mentioned in the first place
How can i re-install windows if the re-boot disk is stopping at 97%. Would I be able to download anything off my computer to help solve the problem.
I take it you mean the Install process is freezing at 97% ? ummmmm...Not that i know of! Try scanning the hard drive using chkdsk off the XP or a win 98 boot diskette Make sure the XP CD is not scratched/damaged and if it still happens try installing from a different cd drive if possible! Also when you performed the re-install did you partion and format the drive?
if your machine is also windows XP then u should just be able to copy that file across... go to your \windows\system32\ directory and copy the 'l_intl.nls' file to a floppy disk. then create a bootable floppy using a different disk and boot your brothers machine off that floppy.....make sure the boot disk mounts your hard drives else this whole operation is pointless! once u have booted up, get a command prompt and copy the 'l_intl.nls' file to the \windows\system32\ directory on your brothers machine.
When I performed the re-boot I was trying to complelely re-boot the system back to when he first bought it. I think the computer performed the partion and formated the drive first before it tried to re-boot. It's when it's copying the files back to stops at 97%. Where I mean it stops it goes back to the start of the re-booting menu. I have tried to start the computer but it tells me Windows cannot start because /windows\system32\l_intl.nls is mssing or currupt. As you can probably tell I'm a bit of a novice so I'm sorry if I keep saying the same thing.
Make a boot diskette if you don't already have one and perform a disk scan with chkdsk to make sure your HDD does'nt have any bad sectors!