Haven’t had my computer working for 87 days need advice

Discussion in 'General Hardware' started by tsh, Oct 18, 2005.

  1. tsh

    tsh Geek Trainee

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    Like the topic says...


    I have a Dell Xps 3 system

    3.4 Intel P4 with HT technology
    Level 1 (l1) cache 16 KB
    Level 2 (L2) cache 1-MB pipelined-burst, eight-way set associative, write-back SRAM

    Intel 03
    Pentium 4
    3.4 GHZ/1M/800
    SL758 Malay
    L419A700

    2 GB of 533-MHZ DDR2 unbuffered SDRAM

    Ati x800xt graphics card

    Sound blaster Audigy 2


    My computer stopped working about 87 days ago... Dell has delayed and delayed the parts for my computer and never has fixed anything... I am thinking of taking them to small clams to sue and probably will. They said they are sending me another computer (not new) to me in about 10 days… then when ten days passed 15… then 20…. I called them 70 times already and they do nothing to help... They lie about if it’s shipped or not or if it’s even in stock... They are not even in the US for tech support. And after 87 days with my 4 year warranty which cost about 300-400$ I figure it is never going to be fixed and I can not wait any longer.


    My question is

    What can I buy to get my computer working? I don’t know what’s wrong with my computer it just doesn’t turn on.

    Sound card and graphics card work perfectly...


    I am thinking of taking the parts out of my computer that still work and replacing everything in a new case...


    What kind of mother board should I get?

    What processor?

    Power supply?

    And what kind of cooling if needed



    I use this computer for business (real estate which is nothing demanding on the computer just a lot of info) and just to play around with games (FEAR, Bf2 Black and White 2 etc)... For games res of 1200 and settings all on high... best of the best I guess I would need. Or just something I wouldn’t have to upgrade in about a year or 2

    I looked at newegg but there is just too many parts to pick from... ranging from 1000 to 200 for a Intel processor... but I don’t know if a processor like this one http://www.newegg.com/Product/Product.asp?Item=N82E16819116214 will ever really be needed... Or will an AMD be better... But then again they range from 100 to 900.

    Then what power supply would I need?

    And what are good chases?


    Also should I get rid of my 2 GB of 533-MHZ ram and buy 2 GB of 667-MHZ ram? Or is there no real difference and its not needed? Ram is very cheap so it wouldn’t be a big deal if it’s better.

    Is Dual core processors or Extreme Dual core processors needed for what I use? Or just a waste for most things?

    When Ati comes out with x1800xt I will be getting that. Think its sometime in November

    What sound card should I buy? Which is the best?

    I guess ill I need is


    1) Chase
    2) Sound Card
    3) Power supply
    4) Processor
    5) Mother board
    6) Any cooling if needed and cables that are needed to install

    I just won’t to get the main parts but keep it cheaper then what I bought for the whole computer. I pretty much need all the main components replaced. Any help would be great... just can’t wait any more for my computer to work. I keep track of everything in it that I do… I’m most likely losing money probably more then I think

    links
     
  2. Anti-Trend

    Anti-Trend Nonconformist Geek

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    I am not a lawyer. That being said, my friendly advice is that if you are going to sue Dell, do not work on that PC at all. Instead, build a new one from scratch. Dell uses the weakest possible power supply for their systems, so in your case that is a likely culprit (although there are a score of other possiblities). If you need help building a new system, feel free to start a thread about it. Just about all the regulars here have a lot of knowledge when it comes to building cost-effective and high performance rigs.

    All the best,
    -AT
     
  3. tsh

    tsh Geek Trainee

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    I see... I posted this around the web about 10 sites or so... and some people tell me not to play around or change anything in the computer if I am planning to sue...

    I now see mostly why... seeing how I am already making the papers for this... Ill reconsider changing anything in my computer... but it was just very expensive and seems a waste and I would have no idea what to buy

    Dell has promised me Friday as the new deadline but they have giving me deadlines like this for 87 days... it was Monday... then last week it was Wednesday... Then after that I think it was Friday as the new deadline

    Ill wait to Friday but after that I can not wait any longer


    night..
     
  4. Anti-Trend

    Anti-Trend Nonconformist Geek

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    A lot of people learned to build their first PCs on these forums. We can point you in the right direction if you are the DIY type, making recommendations based on budget and what you plan on doing with the machine. If you don't want to get your hands dirty and just want to buy an OEM PC, I've grown to like Micron quite a bit. IMHO, they've got much higher quality standards than Dell. You can still get much better value out of your dollar by building one yourself though.

    All the best,
    -AT
     
  5. tsh

    tsh Geek Trainee

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    should I make a new topic? Ill consider making a new computer just to see what it goes to in price
     
  6. Matt555

    Matt555 iMod

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    Yeah make a new thread in the New Build/Upgrade Advice section, we will be happy to help you find parts for a decent Non-Dell PC!
     
  7. Anti-Trend

    Anti-Trend Nonconformist Geek

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    I'm glad we can help you, but I'm sorry it had to be under these circumstances.

    -AT
     
  8. Matt555

    Matt555 iMod

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    Yeah me too...I knew Dell were bad but DAMN this sucks...
     

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