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I'll try this and hopefully it will work - thanks for your time ginny

HELP!! I HAVE A BIG PROBLEM, I AM TRYING TO PLAY A NEW PC GAME BUT ONCE IT STARTS I GET A FATAL ERROR MESSAGE: CLASS: HARDWARE REASON: ACCESS VIOLATION EXCEPTION @6950C2AA IN C:\WINDOWS\system32\nbicdnt.dll Recoverable exception: yes PLEASE WHAT IS HAPPENING - CAN ANYONE HELP...