Program Name	Filename	Tested	Status
HP Instant Support	matcli.exe	No	U
Description
"matcli.exe is a motive Assistant Command line interface that gathers information about your system's identity like your name email address, city, state, etc and gets written to a log file". HP Instant Support is required to run with the Help and Support program. If you uncheck HP Instant Support and then run Help and Support it will add another HP Instant Support in the startup menu. If you remove the HP Instant Support in the add/remove program some help menus in help and support will not be available. You decide
How can I fix it?

Key	What does it mean?
Y	This program is safe to run, no problems reported.
N	Not required or not recommended - typically infrequently used tasks that can be started manually if necessary.
U	User's choice - depends whether a user deems it necessary.
X	Definitely not required - typically viruses, spyware, adware and "resource hogs".
?	Unknown.

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