Program Name	Filename	Tested	Status
TELUS eCare	matcli.exe	No	U
Description
TELUS Resolution Assistant. "matcli.exe is a motive Assistant Command line interface that gathers information about your system's identity like your name email address, city, state, etc and gets written to a log file". TELUS Resolution Assistant is required to run with the Help and Support program. If you uncheck TELUS Resolution Assistant and then run Help and Support it will add another in the startup menu. If you remove TELUS Resolution Assistant via add/remove programs some menus in Help and Support will not be available. You decide
How can I fix it?

Key	What does it mean?
Y	This program is safe to run, no problems reported.
N	Not required or not recommended - typically infrequently used tasks that can be started manually if necessary.
U	User's choice - depends whether a user deems it necessary.
X	Definitely not required - typically viruses, spyware, adware and "resource hogs".
?	Unknown.

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