Computer wont work!!

Tech Support Forum Windows OS's
1

Ok…ill start from the beginning, around 2 weeks ago, my computer started mysteriously crashing..i dont know why…And now, windows loads up, but when i log on, it tells me to avoid causing damage to my computer it must shut down. It also said that i should remove any new hardware or software…I then went and uninstalled some new programs but it is still being a bitch and giving me the blue screen…Can anyone please help me out…and can it be a virus causing this? maybe by deleting or replacing some of my windows files? Im not an expert but its a guess…

Also, my dad has a Windows XP disk…now…if i have to format my computer, can i use the disk my dad has? The computer i purchased from Dell did not come with an XP disk…So can i?

thankyou so much in advance

-DarkMageGL

2

I would suggest doing a clean install using the XP CD, your serial number should be on the side of the computer if you have dell.

do you get any error messages at all?

3

you could also try doing a system restore although they dont always work but worth a go!

4

What was the operating system that u were working. Based on the operating system versions we can do a restore and fix the problem. This is mainly due to backup the data. If u have some important data in your machine then u need to do a restore and the can install windows XP on u r machine. Let me know abt the operating system I will provide u with the steps that u need to take to recover u r system.