HELP HELP HELP "-46" error Volume is locked through software ???

trying to burn cd’s on itunes everytime i put in a cd (cd r and another audio cd) nothing happens. When i try to burn an error message appears. When i run a diagnostic on itunes the error message and number appear “-46” error

please help i’m going crazy.!!!

i’ve chekd with the firmware its all up-to-date

help please sumone..!!!

Try another burning software to see if that works and also to see if itunes is the problem..