# HP Deskjet Not working correctly? **URL:** \ **Category:** Printers, Scanners and Digital Cameras\ **Created:** [June 24, 2011, 12:58am UTC](https://www.hardwareforums.com/t/hp-deskjet-not-working-correctly/27431 "2011-06-24T00:58:34Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![johnlee](https://www.hardwareforums.com/letter_avatar_proxy/v4/letter/j/54ee81/32.png) [@johnlee](https://www.hardwareforums.com/u/johnlee)\ **Post date:** [June 24, 2011, 12:58am UTC](https://www.hardwareforums.com/t/hp-deskjet-not-working-correctly/27431/1 "2011-06-24T00:58:34Z")
okay, so i’ve had this printer for almost a year now, its a HP Deskjet D4360. and when I put in the color, and Black and White Toners, it reads the printer is full, but it wont print color. I cleaned the cartidges, and it still wont work my computer is a 2011 HP Pavillion DV5 Laptop buy from [http://www.batterycentury.com](http://www.batterycentury.com) , the cartidges are 74, and 75. This has become a reptitive problem, and i’ve wasted 64 dollars on 4 toners that arent printing, and it drives me crazy, please help. ---
**Author:** ![Keith](https://www.hardwareforums.com/letter_avatar_proxy/v4/letter/k/f05b48/32.png) [@Keith](https://www.hardwareforums.com/u/Keith)\ **Post date:** [June 24, 2011, 6:16am UTC](https://www.hardwareforums.com/t/hp-deskjet-not-working-correctly/27431/2 "2011-06-24T06:16:12Z")
If it is in warranty, use their Live Chat option [http://h10025.www1.hp.com/ewfrf/wc/weInput?product=3374281&lc=en&cc=us&tmp\_weDest=https%3A%2F%2Fh50203.www5.hp.com%2Fhpisweb%2Fcustomer%2FAdviceDisclaimer.aspx%3Foption%3Dactivechat%26callfrom%3Dhp%26origin%3Dacc%26ctype%3Dc%26pl%3DDL&lang=en&cc=us&y=7&x=8](http://h10025.www1.hp.com/ewfrf/wc/weInput?product=3374281&lc=en&cc=us&tmp_weDest=https%3A%2F%2Fh50203.www5.hp.com%2Fhpisweb%2Fcustomer%2FAdviceDisclaimer.aspx%3Foption%3Dactivechat%26callfrom%3Dhp%26origin%3Dacc%26ctype%3Dc%26pl%3DDL&lang=en&cc=us&y=7&x=8)