# HP OfficeJet Pro 8000 not printing PDF's

**URL:** <https://www.hardwareforums.com/t/hp-officejet-pro-8000-not-printing-pdfs/31925>\
**Category:** Printers, Scanners and Digital Cameras\
**Created:** [August 17, 2012, 9:00am UTC](https://www.hardwareforums.com/t/hp-officejet-pro-8000-not-printing-pdfs/31925 "2012-08-17T09:00:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Chantelle](https://www.hardwareforums.com/letter_avatar_proxy/v4/letter/c/b9bd4f/32.png) [@Chantelle](https://www.hardwareforums.com/u/Chantelle)\
**Post date:** [August 17, 2012, 9:00am UTC](https://www.hardwareforums.com/t/hp-officejet-pro-8000-not-printing-pdfs/31925/1 "2012-08-17T09:00:20Z")

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[SIZE=3][FONT=arial]Hi,[/FONT][/SIZE]

[SIZE=3][FONT=arial]We have a problem with printing PDF’s from a HP OfficeJet Pro 8000. It will print any other kind of document just not PDF’s. I have already followed the below instructions I found on the web it didn’t work.[/FONT][/SIZE]

[ol]  
[li]Open Adobe Reader.[/li][li]Click File and select Print.[/li][li]Click on Advanced to open the Advanced Print Setup window.[/li][li]Click Print As Image. [/li]NOTE: Selecting the Print As Image option usually increases the printing time.  
[li]Click OK.[/li][li]Click Print.[/li][/ol]

I have no idea what is causing, is anyone able to help?  
Thanks

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**Author:** ![Ghostman\_1](https://www.hardwareforums.com/user_avatar/www.hardwareforums.com/ghostman_1/32/183_2.png) [@Ghostman\_1](https://www.hardwareforums.com/u/Ghostman_1)\
**Post date:** [August 17, 2012, 12:28pm UTC](https://www.hardwareforums.com/t/hp-officejet-pro-8000-not-printing-pdfs/31925/2 "2012-08-17T12:28:38Z")

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Do you have PDF software installed ? What Operating System do you have ? Take a look under printers/ fax’s to see if you have the pdf program there..

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**Author:** ![Chantelle](https://www.hardwareforums.com/letter_avatar_proxy/v4/letter/c/b9bd4f/32.png) [@Chantelle](https://www.hardwareforums.com/u/Chantelle)\
**Post date:** [August 17, 2012, 2:22pm UTC](https://www.hardwareforums.com/t/hp-officejet-pro-8000-not-printing-pdfs/31925/3 "2012-08-17T14:22:36Z")

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[SIZE=3]We use Adober Reader 9.3 with Windows XP.[/SIZE]

[SIZE=3]We can print PDF’s to other printers just not the [SIZE=3]HP OfficeJet Pro 8000. [/SIZE][/SIZE]

[SIZE=3][SIZE=3][SIZE=3]I’m not sure what you mean by ‘look under printers/ fax’s to see if you have the pdf program’ ?[/SIZE][/SIZE][/SIZE]

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**Author:** ![Chantelle](https://www.hardwareforums.com/letter_avatar_proxy/v4/letter/c/b9bd4f/32.png) [@Chantelle](https://www.hardwareforums.com/u/Chantelle)\
**Post date:** [August 20, 2012, 9:48am UTC](https://www.hardwareforums.com/t/hp-officejet-pro-8000-not-printing-pdfs/31925/4 "2012-08-20T09:48:13Z")

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We changed the driver and ensured that ‘print as image’ was selected in the print settings within Adobe Reader.

The printer can now print PDFs!

Thanks for your help.