i need some help please

my computer has a virus and im using Norton anti virus software. ive downloaded the program “remove trojan.vundo” but when it was complete it said there wasnt anything there but the Virus alert is still open and it cant be closed. it says that it is unable to repair this file and when i click ok it just re-apears. can anyone help me out plz? thanks

Try something like AVG Anti-Virus and do the scans in safe mode and see what happens…

thanks, ill try that and see what happens, ill resond when im done