JVC GR-D270 problems

right I have the gr-d270 camera

can not get my laptop to even know the camera is attached.

the disc they have given me is no use.

I have been on the jvc site with no luck any help would be great.

is it USB?
if it is are the USB drivers for windows installed?

I dont think you get the drivers thats my problem.

well if its not even recognised id say its a problem with USB/Firewire!
Well i cant find drivers for it but ive read on other forums that to get it to
be recognised you have to have Service Pack 2 for XP installed!
If it didnt come with drivers id take it back to where you purchased it from and take it up with them!