Major issuse, cannot find help

Tech Support Forum General Software
1

Hello recently ive been getting really weird image errors on my programs

such as programs on my computer online or offline does load its images

the program doesnt seem to load ANYTHING.

I cannot figure out the problem to this.. nor can i find the solution on the internet, so maybe you can help

This program is Asus smart doctor

ImageShack - Image Hosting :: 98870725yj3.jpg

and on similar issues with other programs such as my city of heroes launcher

ImageShack - Image Hosting :: 39092535qo5.jpg

These aren’t the only programs.

it affects anything that has its own logo’s and what not and its extremely annoying.

I had i virus i just removed beofor this happened, most likely the cause.

I belive it was spyguard 2009 and i removed it with maleware antibytes and everything runs fine now excpet this current problem.

Please is anyone can give me any idea’s

This problem is on dell windows xp media center version 2005 update rollup 2

2

Hi there

Sorry its not quite clear.

Does this happen to all programs/web pages or only certain applications? You can try re-installing the applications, considering you have had a virus, it might have corrupted some important files which is causing the current problem/s.

You can try system restore and go back to a time when you didn’t have the virus but imho depending on the how much damaged the virus has done, the best bet would be to re-install windows xp.

edit: could be spy guard 2009 delete the infected files which included the logos.

3

its virus problem. clean install the windows again.

4

Your comment to re-install Windows is interesting.

I have Windows XP and required to re-install my computer due to an error. However, on a further re-install of Windows XP, a caption was shown informing me that my installing Windows XP has been exceeded and denied access. Has anyone else experienced this error?-

5

Do you mean, XP suggests you have exceeded the number to allowed installations?

6

That is correct in the final installation, it stated that to contact a phone number to obtain a release number, which I presume requires a monetary payment. That is reason I dread if my computer requires a reinstal of Windows XP.
Disk was bought from a retailer some years ago.

Windows XP OEM Home Edition 2002.

7

No fee should be involved, you just need to explain why you have to re-install.