printer refill

i have a xerox phaser 3100mfp printer. it is not printing further and giving error “toner empty refill.”
i have refill it but still the problem persists…I come to know there is chip or reset code problem. i donot know about it… plz help…

Did you refill it with new toner? Is it an original toner or a substitute?

yes, i have refill it with a new toner

Ok, but is it original toner from the manufacturer, or made by another company?

Some printers don’t take third party toners