I work on a 2 years old computer, WinXP Prof. Sp2, IE8.
I clean the system with CCleaner at least once daily.
My computer has 6 USB outlets, two of them on the front panel.
The modem is a XAVI external and connected to a network at 2Mbps.
The computer works correctly offline, but when working on the Internet from time to time the connection is lost.
The local area connection and the modem functioning reports as “connected” and in the Device Manager seems everything OK.
I changed the Modem USB contact from the back outlet to the one on the front panel and the internet connection returned but after a while I lost it again. Then I changed the contact from one to the other of the front USB outlets, and again received conection for some time.
I checked with Malwarebytes, and it found no problems.
There is no error message on the screen and the IE page remains blank.
The computer continues to work fine offline.
The problem is probably in the USB outlets, but I don’t know if that’s so or how to find and repair.
Please advise.
Thanks
i suspect it’s the modem
try unpluging the modem’s power and then plug it back in again
if you get connection then it’s the modem
most probably you have too many outgoing connections and the modem cant handle it try closing all internet using apps (like uTorrent)
if this fails try a virus scan