i have a WD passport that belong to a dentist, he has files that they’re very important to him
the problem is that the wd will not show up in “My Computer”
in win 7 the drivers will not install correctly
but in win XP SP3 all the drivers will completely install but still it will not shows in “My Computer”
i will explane that what happens in both windows 7 and XP SP3…:
Win 7:
http://media.use.com/images/s_2/fb1c0c2b795e6a51fe64_1.jpg
http://media.use.com/images/s_2/fb1c0c2b795e6a51fe64_2.jpg
as you see above it will not recognize on win 7
even in device manager i can not update the driver…
Win XP SP3:
here the windows will recognize the device
http://media.use.com/images/s_2/5969b2398ba10417bdea_1.jpg
http://media.use.com/images/s_2/5969b2398ba10417bdea_2.jpg
in device manager its not known but when i update the driver it will update correctly…! but still not shows in “My Computer”
http://media.use.com/images/s_2/5969b2398ba10417bdea_3.jpg
i had a way to solve this prob:
- i disabled 1394 connection
- restarted the computer
- re installed the WD
but it doesn’t work again , even it will not show in computer “management > device management” as a unnamed device…
http://media.use.com/images/s_2/5969b2398ba10417bdea_4.jpg
sorry if i wrote a lot…
i will thank you if you help me
best regards - Aria