Dropped from Internet conn. repeatedly

J

Jim

Geek Trainee
:mad: I get kicked off the internet regularly at irregular time periods. Sometimes its every 3 min. and then may not happen for a day or days. Have new wiring in my home and interface from tele. co. Any ideas? Could it be trouble with my modum? When kicked off, on re-connecting, there usually is an uncommon scratchy noise that seems to cause the re-connect to abort. Also, I appear to be connected but no action until I re-connect. Have Spy-bot and McAfee updated and running. Also Microsofts Antispyware.
 
56K. I reduced my max. port speed from 115600 down to 57600 yesterday. I was able to stay online for hours without problems. Thought this had helped, but just got disconnected twice in 3 min. today. thanks for any help..Jim
 
are you sure someone is'nt trying to call you? usualy it disconnects when someone calls you, I think you need to disable a call back service to stop it happening.
 
Yea callback services can mess with modem connections. Usually thers a number with #s and *s you have to call to disable it.
 
It appears call-back may be the problem although I have it disabled as far as I am able to tell(*70) for Verizon. I know of times this has indeed caused a disconnect even with the *70 enabled on my end of the dial up ????
 
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