DVD drive only works with CDs

Discussion in 'Storage Devices' started by amberH, Feb 9, 2010.

  1. amberH

    amberH Geek Trainee

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    I'm trying to help my neighbour fix his Dell Inspiron Desktop 530.
    This PC was given to him - fairly new.
    He has never been able to get a DVD to play - CDs work fine.
    It has a DVD-RW drive (according to Device Options - a Sata DVD+-RW GSA-H73N).
    Under "Device Description" it says CD-ROM - not DVD.
    When a DVD is in the drive - it can't recognize that there is anything in the drive - but plays CDs fine.
    Drivers say they are correct and working fine.
    What should I do to fix this?
    Thanks,
    A
     
    amberH, Feb 9, 2010
    #1
  2. valamar

    valamar Geek Trainee

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    Sounds like a bad drive. Mine did that for about a month, then it died.
     
    valamar, Feb 11, 2010
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