Hello & Help with Epson 640

bigbri

bigbri

Geek Trainee
Hello & Help

Hi everyone, hope you are are well & Happy (it is Friday!!)

Can anyone help me with a problem I have with my Epson 640 printer.
It's only printing black & white.
I have inserted a new colour cartridge and downloaded the latest Drivers from the Epson site but I still can not get colours to printout.
Each time I run the nozzle clean function i get the black boxes printed, then in place of the colour boxes I get "OB3187".
I have found the same fault raised on a couple of other sites, but as yet no answer.
I have been in touch with epson, but they are not much help.
 
Check the Ink option in the printer driver may be set to Black only or a setting in the software may be set to print black only. Maybe the print head nozzles may be clogged?

are you using an Epson cartridge or a compatible one?

I think its the drivers because it prints OB3187" instead of colour boxes?! maybe you can try older drivers?
 
Hi Sniper,
Thanks for a quick reply to my problem.

I went to the Epson site and down loaded the latest windows XP drivers (epson1526eu.exe).
When I went to install the drivers, an error told me that the drivers were not designed for Window XP and recommended that I obtained a Later version from the manufacturer !!.

I will now go back to the Epson support center and ask for advise.
Thanks again for your help,

Bigbri
 
you must have downloaded the wrong version! try the 2000 version from here

I'll see if I can find the XP version!
 
Hi Sniper,
I tried downloading the drivers you suggested, but the fault still gives the same error number.
Maybe its time for me to think about buying anothr printer? I shouldn't think Epson are bothered about supporting an old model like mine!

I would just like to say thanks for the time & effort you've given to try and help me with this problem. It doesn't seem quite as bad when you kmow that youre not alone trying to resolve a problem.
Thanks again.
Bigbri
 
ok I found one :)

go to http://www.driverguide.com/guide/intro.htm login using user name driver2 password all then go to E > Epson > Epson Stylus Color 400 & 640 for 200 & XP.

let me know if it works!

Edit: if you can't download it let me know, I will upload it at a temp location for you!
 
Hi Sniper,
:swt:
No good, I'm afraid its the same Error number again.

Do you know if there is any way I can check to see if the heads are blocked?
I removed the colour cartridge and I can tell that there is int in it (its a new cartridge) I just wondered if nozzles might be blocked?
I don't want to poke about too much as I'm too sure what I should & shouldn't be touching?
 
Thanks Sniper,
:good:
I will try not to bother you again.

Thanks for all your help
BigBri
 
:good: Hi Sniper,
Just a quick line to let you know that I have at last fixed my printer fault.
It turns out that the print heads were blocked.
I sprayed the heads with some cleaner that I was give from a friend at work and gradually the coulour ink began to flow through.
After performing three head clean function the printer is now working.

Yippee. :D
Thanks again for all your time & help.
Brian
 
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