Help! my friends Pc wont start

hey, my friends an idiot and messed around with his pc's processes and now cant start his PC, he terminated the processes "svchost.exe" and now he cant start windows it gets to the question start windows normally, safe mode etc. but he cant press enter or move. what can we do?

 

what OS is he using ?
how was it terminated ?

 

hes using XP home, and hes retarded and thought his PC was running slow so he went to Ctrl+Alt+del and went to processes and terminated it

 

in XP i'd do one of 2 things either reinstall XP over the top of itself (remembering not to format HDD) or use the repair option when starting a reinstall, although there is probably a command to fix it in recovery console, but a repair or reinstall should fix it

 

what if putting the disc in doesnt do anything, its like his keyboard doesnt work either? i havnt been to his house but ive talked to him on the phone and he says his disk didnt do anything, i should really try to work on it myself then get back to u but trhats what he said.

 

its XP_hbut is it:

• is it XP-h (original version)
• XP_h SP1 or above

because only XP_h SP1 and above is bootable from CD (easiest way to fix, IMO) and include the recovery console

 

idk i will have to check with him thanks i will respond if i got more question or when i fix it

 

im pretty sure hes got SP2 beacause its a new PC

 

Run a [link=http://memtest86.com]Memory Test V3.2[/link] and see if there is any RAM problem.

 

Memtest86 is old, try Memtest86+ which is currently maintained: Memtest86+ - Advanced Memory Diagnostic Tool

 

Thanks 4 updating me AT

 

hey guys, i got the PC at my house now to fix it, this is when i really need your help, my first question is can i ise my XP SP2 CD to repair his computer? and if not is there a d/l i can do?

 

First of all, type everything which your computer can do and cant do at the moment..... Coz upto now, you were guessing in most of the cases..

 

i fixed it myself guys, i ran the cd and went to XP repair, then i went and typed "chkdsk" and restarted and it was repaired, thanks

 

[ot]

NP dude, it's just that the old Memtest doesn't support a lot of newer chipsets and CPUs, so it's best to use Memtest86+.[/ot]

Cool, glad you got it working! BTW, in this case I think that was the best thing to do. However, MS chkdisk is lossy, and will "throw away" bad clusters instead of recover them. Try to avoid using this tool whenever possible.