Keyboard Keys Sometimes Stop Working

Discussion in 'General Hardware' started by TheSmokingManX, Jul 26, 2010.

  1. TheSmokingManX

    TheSmokingManX Geek Trainee

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    I've got a strange issue I've been dealing with for many months now, but it's interfered with my work far too many times to not try dealing with now.

    The keyboard on my desktop will be functioning just fine, and then randomly from time to time (sometimes not for weeks, other times it does it repeatedly in the same day) some keys will stop functioning. Other keys on the keyboard will type just fine, but some (just one, or sometimes several) won't respond. They occasionally come back after a few seconds only to stop again; other times they won't respond for much longer. It's not always the same keys and I've tried more than one keyboard in multiple USB ports.

    I've run spyware and virus scans and found nothing. I've had some issues with USB ports in the past (where certain ports wouldn't work until after I restart the computer or after a long wait), which makes me wonder if it's something with the USB ports on my motherboard or a power supply issue, but that's pretty baseless and I have no idea how I'd even go about determining if that's the case.

    I'm on Windows 7 64-bit, for what it's worth.

    Does anyone have any idea what could be causing this?
     
  2. Sniper

    Sniper Administrator Staff Member

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    hmm, have you tried un-installing/installing the default keyboard/usb drivers?
     
  3. TheSmokingManX

    TheSmokingManX Geek Trainee

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    I haven't, but I don't know that there are any installed since this was a computer I built.

    See, one of the difficulties about troubleshooting this is, even if I try anything and the keyboard doesn't act up, I don't know if the problem has been fixed or if it's simply not having the issue right now.
     
  4. Sniper

    Sniper Administrator Staff Member

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    these instructions are for XP but should work on Windows 7 I hope!

    right click "My Computer" > Properties > Hardware Tab > Device Manager > Keyboards > Standard Keyboard (or a similar name) > right click -> uninstall

    then right click on "keyboards" > scan for hardware changes, I think this should re-install the drivers or just restart the computer.
     

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