Modem Recognition

[mattudland]

Hey everybody -


So I have recently plugged in my cable modem (USB Terayon Cable Modem (NDIS 5)) and the modem seems to cause the computer to Blue Screen and die. The error message that shows up when the modem is plugged in (or worked on through Add Hardware) is: either Windows cannot load the drivers required for this device. (Code 31) or the blue screen:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Technical information

Stop: 0x000000d1 (0xbb35e0b5, 0x00000002, 0x00000001, 0x8226202b).

It dumps the virtual memory onto the physical drive and then restarts. Upon restart, Windows suggests that I check the disk for consistency.

UNFortunately I have no CD drive that is working at the moment either. So it needs to be a more magical fix ;)

Ideas - questions - comments are MOST WELCOME!

Thank

- Matt

 

[thedon57]

Hey everybody -


So I have recently plugged in my cable modem (USB Terayon Cable Modem (NDIS 5)) and the modem seems to cause the computer to Blue Screen and die. The error message that shows up when the modem is plugged in (or worked on through Add Hardware) is: either Windows cannot load the drivers required for this device. (Code 31) or the blue screen:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Technical information

Stop: 0x000000d1 (0xbb35e0b5, 0x00000002, 0x00000001, 0x8226202b).

It dumps the virtual memory onto the physical drive and then restarts. Upon restart, Windows suggests that I check the disk for consistency.

UNFortunately I have no CD drive that is working at the moment either. So it needs to be a more magical fix ;)

Ideas - questions - comments are MOST WELCOME!

Thank

- Matt

Hi code 31 means this
This device is not working properly because Windows cannot load the drivers required for this device.
What to do about it.
Windows was unable to load the driver probably because it is not compatible with Windows XP. After downloading a compatible driver for the device, click the update driver button and follow the wizards prompts to install the new driver.

STOP 0x000000D1 or DRIVER_IRQL_NOT_LESS_OR_EQUAL
This is one of the most common STOP errors. The error typically occurs when a driver tries to access an improper memory address. Check for unsigned drivers, and be especially suspicious of recently installed or updated antivirus programs, disk utilities, and backup programs, which may installk a faulty file-system filter driver.

Hope this helps you.