I recently bought a CF-M34NP panasoinc Toughbook. The laptop originally came with windows 2000 which worked well. however I decided to upgrade it to XPp pro SP2. I did so succesfully, however the touchscreen refuses to work. After looking in the device manager, i noticed an "unknown Device" with the yellow exclamation symbol. Now i did some looking and the mouse on the win2000 was labeled as a fujitsu takamisawa limited touchpad. The win xp mouse driver is a standard ps/2 driver. Would this have any effect on the touchscreen at all? thats what i had originally thought, however im not so sure. And does this mystery device have anything to do with it? i would like to think so, and it does seem to, for everything else on the pc installed right. Help Please!!
firstly do a virus & spyware scan, Avast AV is very good, and Ad-aware (personal edition), both are free, then reboot and if exclamation mark still there, you need to find drivers
well there arent any viruses and i have tried to get the drivers but everything i find seems to be a client and not the actual device drivers. And im not quite sure what im lookin for driver wise. I still have WIn2000 on the toughbook, so right now its dual booting xp and 2000 off the same partition. gonna fix that later though. anyway i have a list of the devices that win 2000 has installed and a list for XP. im gonna cross reference the two and make em match which will hopefully fix it. Im definately open for suggestions however....
Try this, Right click and uninstall those drivers where you see yellow exclamatery sign. Then click on Action > scan for hardware changes. If your computer comes out with a Add New Hardware wizard then make sure you are connected to the internet and click next with recommended selection unless you have those drivers with you.....
if im not mistaken that finds the drivers using Windows update. Call me odd or what not but im not a big supporter of eindows Update. Now i did use the driverguide toolkit and compiled a list of all the devices lkisted under xp and 2000. Of course either list is missing a few things but ive narrowed it down to a couple of things. Im thinking its either a few of the unknown devices that the toolkit picked up or omething called Microsoft Serial Ballpoint. Anyone have any idea about either?
When you use Microsoft Update website then you will see some options around your left hand side..like Critical Updates Optional Updates Hardware Updates and there will be some more.... your main concern is Critical and Hardware Updates... Because Critical Updates patches the security holes in your computer and Hardware updates updates the drivers of your hardware... For your touchpad drivers, you have to look under hardware updates and hopefully you will find the drivers over there...
personally i would forget using MS update and try update driver (in devive manager of XP) and go for advanced install and select the win 2k drive and browse to \Windows, \Windows\system, \Windows\system32 or \Windows\inf for the driver, install it and reboot
Thanks for the help guys I got the touchscreen working, but only after complaining to panasonic about it. For reference i had to install a certified mouse driver which covers the mouse and the screen. Also needed is a client for calibration purposes etc. However, when I was installing XP I had to remove the hard drive and insert it into anopther laptop that had a cd rom drive. The only problem is when i got done the battery refused to charge. It's been plugged in for about 3 days and the batytery light is flashing, which according to Panasonic means the laptop isn't a room temp. Whicch the thing is supposed to operate at like 10 degrees fahrenheit. So I think I may have jarred something when I removed or reinstalled the Hard drive. Any Ideas?
