Hi, I was just using my computer (typing a Word Document and listening to some music on Spotify), and all windows became unresponsive, but the mouse continued to move (clicking anything had no effect until after the freezing when everything was clicked at once!). Do you think this suggests a hard drive fault is likely? I've just had one hard drive fail, I'd be surprised if another one did (they were bought at the same time, but different brands). I have only had the drive 18 months. Thanks, Thomas.