Plugged In Not Charging Issue

Discussion in 'CPU, Motherboards and Memory' started by Davis Camacho, Jun 4, 2017.

  1. Davis Camacho

    Davis Camacho Geek Trainee

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    1. For the longest time I've had the "plugged in not charging issue" on my Alienware 13. I even got a new battery and a new AC adapter, but neither helped. Im thinking it might be a problem with the power jack but I don't know. I was talking to an expert about this , and he told me it could be something wrong with the motherboard. I went to Best Buy on Saturday , and they told me its not a software issue. I'm just wondering what the issue might possibly be . Any help is greatly appreciated!

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  2. Big B

    Big B HWF Godfather

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    Still got a warranty? I'd use that first with Dell/Alienware.

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