Port problem in Netgear 24 port HUB

[vrcatherine]

Hi

I am new to networking stuff , correct me if i am wrong.
We have recently set up a new network with
a NETGEAR 24-port 10/100BASE-TX Fast HUB.


When we have installed the new hub, i have seen like
there are some ports in the hub which did not work
when i hooked them to some computers.( i was not sure)

Now after 1-2 weeks ,
There is one particular system in the network
which is Windows XP professional which is loosing
network connection from the domain repeatedly.

From 3-4 days we have to checked the LED at both
the ends (XP PRO laptop end & Port end at HUB)
the LED is not glowing , and we have changed the
cable to a different port in the hub and now
the LED glows at both the ends and the LAPTOP is
in network. This has happened for about 3-4 times
and each and everytime i am changing the port in the HUB.


These 3-4 ports which failed in the HUB, when i hook
them up with a different system also they dont work.

I guess there ports went bad.

How can check this ?
Is there something wrong with the new HUB
or
Do i have to check something else ?

Any help !!!!!!!!!!!!!!

Thanks
----Cathy

 

[Big B]

Sounds like the ports are just bad and you should replace the unit. It's still under warranty, so there's no sense in messing around with it at this stage.