Problem with printing pdf files

J

Jay123

Geek Trainee
In our office we have 20 or so pc's. 1 is playing up, it cant print any pdf files, but it can print any others.
i have checked other computers and they can print pdf's to the same printer fine, so it is not a printer problem.

any help is apreciated, im fed up of google searching now :(...

Thanks, Jay.
 
You check your printer connection
  • Ensure that the cable that connects your printer to your computer is securely plugged in.
  • If your printer is plugged into a USB hub, then unplug the printer cable from the hub. Plug the printer cable directly in to a USB port on your computer.
  • Ensure that your printer is turned on.
  • If your printer was already on, turn it off. Wait 15 seconds, and then turn it on again.
  • Try and print again. If your file still doesn't print, see step 10, "Restart your computer."
 
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