Radeon 9600XT is turning my monitor off!

Discussion in 'Video Cards, Displays and TV Tuners' started by Stuart_Morgan, Jul 27, 2005.

  1. Stuart_Morgan

    Stuart_Morgan Geek Trainee

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    Hi, I have just brought a new PC and built it myself and I am having problems with the graphics card. First I turn the monitor on and it comes on fine but when I then turn the power to the computer on the monitor switches off!

    I know that the monitor works fine and that all the components apart from the Radeon 9600XT are properly fitted. I have used an old PCI graphics card to test the computer and it works fine, so the only problem is the Radeon 9600XT that is in the AGP slot.

    I have no idea why it is turning the monitor off, can anybody help?

    Here are the specs if it helps:

    Foxconn 600A01-6LRS Motherboard
    Radeon 9600XT 256MB (8xAGP)
    350 Watt Power Supply

    Thanks :)
     
  2. Addis

    Addis The King

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    It could be a cheap or dying PSU not giving enough amps to power the card. What model PSU is it?
     
  3. Stuart_Morgan

    Stuart_Morgan Geek Trainee

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    It is a Hercules 350 Watt PSU (PX-350) brand new

    I have just read something about installing AGP drivers, should I install Windows first or should the graphics card work straight away after building the computer and turning it on for the first time?
     
  4. Addis

    Addis The King

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    Your graphics card will work before windows installed, so try installing the latest Catalyst drivers and chipset drivers.
     
  5. Stuart_Morgan

    Stuart_Morgan Geek Trainee

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    To install the drivers I need to install windows first though right?
     
  6. zRoCkIsAdDiCtInG

    zRoCkIsAdDiCtInG HWF Guitar Freak

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    yeah, unfortunately, also if you had pci or integrated graphics in your mobo, make sure they were disabled before inserting the agp card
     
  7. Stuart_Morgan

    Stuart_Morgan Geek Trainee

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    Well, I have installed windows and AGP drivers using the old PCI graphics card but the new AGP graphics card still causes the monitor to turn off whenever I try to turn the computer on.

    I have run out of ideas. What could it be? :(
     
  8. Stuart_Morgan

    Stuart_Morgan Geek Trainee

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    This is what it says on the side of my power supply:

    Hercules PX-350 (350 watts)

    AC Output
    220V 3A 50HZ
    110V 6A 60HZ

    DC Output
    +3.3V 18A
    +5V 25A
    +12V 12A
    +5VSB 2A

    Is it powerful enough?
     
  9. Stuart_Morgan

    Stuart_Morgan Geek Trainee

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    Okay its working now. I returned the graphics card and got a Radeon 9800 Pro instead. Working perfectly. :)
     

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