If your E20 is having trouble booting (blank screen), it could indicate a corrupt system image. First of all, you should make sure that the network interface of the E20 is up and running. If you know the IP address, enter the following command in the command prompt or a Linux terminal: Code: ping ip_address Where ip_address should be replaced with the address. If you get a reply, that means that you can proceed. Note: This involves making changes to the file system, and might void your warranty. Do this at your own risk 1. Download the latest firmware from the Tandberg website. This should be a .pkg file. 2. Connect to the E20 using SSH as root. Windows users can use PuTTy to connect using SSH. Code: root@ip_address When it asks for a password, leave it blank. 3. Enter these commands: Code: cd /mnt/base/image2 cp config.db ../image1/config.db cd .. chmod -R 777 image1 image2 rm active ln -s image1 active reboot 4. The E20 will now reboot and launch into Maintenance mode. 5. Use your web browser to connect to the E20 by entering its IP address as the URL. 6. Click on Browse, select your downloaded firmware and click on Install Software. It should now install the latest firmware and boot into that firmware. If you receive a 500 Internal Server error, make sure you've entered the "chmod" command from step 3.
I tried this and it bricked the console. I think that there are better ways to do this, including the reset to factory key sequence.
