screen freezing, have to log off

D

diane70

Geek Trainee
HI
I am new to these forums so not quite sure if I am in the right place.

I don't know much about computers so please got easy on me.

Firstly I have winfixer installer popping up evertime I log on and I can't seem to get it off, it doesn't install anything!

SEcondly my computer keeps freezing, either the page freezes or the page goes blank when I try to change page or go onto a link.

I also keep getting error reporting messages.

I think it is something to do with my memory but how do I check?

I have norton and spybot and have cleaned my system up and everything looks ok.

Hope someone can help!

Diane
 
diane70 said:
Firstly I have winfixer installer popping up evertime I log on and I can't seem to get it off, it doesn't install anything!
Click to expand...

First check your start-up folder (Start -> All Programs -> Start-up) and see if you have anything in there you don't need. You may also need to do this from the administrators account if that is not the one you normally use.


diane70 said:
Secondly my computer keeps freezing, either the page freezes or the page goes blank when I try to change page or go onto a link.
Click to expand...

Is this only in IE? Personally I take the view that IE is broken by default and tell people to use Firefox instead rather than waste time trying to fix a broken browser.


diane70 said:
I also keep getting error reporting messages.
Click to expand...

What kind of error messages and what do they say? When do you get them?


diane70 said:
Hope someone can help!
Click to expand...

That's what we're here for :)
 
ThePenguinCometh said:
First check your start-up folder (Start -> All Programs -> Start-up) and see if you have anything in there you don't need. You may also need to do this from the administrators account if that is not the one you normally use.

how do i find the administrators account?



Is this only in IE? Personally I take the view that IE is broken by default and tell people to use Firefox instead rather than waste time trying to fix a broken browser.

what is firefox? I only use internet explorer!




What kind of error messages and what do they say? When do you get them?

it is internet explorer, just an error occured, i send a report back to them etc.


That's what we're here for :)
Click to expand...

HOw do I find my memory and how do i get rid of stuff i don't need, scare of deleting the wrong thins.

Thanks for your help
Diane
 
Addis said:
Try downloading [google]MS Antispyware[/google] and do a scan, then try updating windows.
Click to expand...

the guy next door put windows on for me so I can't validate it for updates etc?
Not sure why as I use to get updates etc.

Please help,what should I do as I know I need updates, thought my udates were automatic.

Diane
 
diane70 said:
the guy next door put windows on for me so I can't validate it for updates etc?
Not sure why as I use to get updates etc.

Please help,what should I do as I know I need updates, thought my udates were automatic.

Diane
Click to expand...
Hi you can't update it how you used to because mircosoft have now made sure that only people who own genuine copy's of xp, can now update, being as the man next door put his version on, makes your copy a none genuine one.

So you will either have to put up with what is happening, buy a genuine copy from a computer shop, or change to linux.
 
You must log in or register to reply here.
Back
Top