lichking21st
Geek Trainee
Hello, I have a new computer but when I play Titan Quest, after about 10-20 min my computer just auto shuts down. After reboot there is this error(I have ATI Radeon HD 4670)
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 5129
Additional information about the problem:
BCCode: 100000ea
BCP1: 8784A030
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini042809-01.dmp
C:\Users\OEM\AppData\Local\Temp\WER-57611-0.sysdata.xml
C:\Users\OEM\AppData\Local\Temp\WERF8BF.tmp.version.txt
Read our privacy statement:
Microsoft Online Crash Analysis
SOLUTION:
Check for ATI Graphics Driver updates
This problem was caused by ATI Graphics Driver, which was created by ATI Technologies, Inc.. There is no solution for this problem at this time.
Troubleshooting
--------------------------------------------------------------------------------
A driver update, if available, might prevent this problem from recurring.
What is a driver?
A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer (for example, a video card or a webcam) will not work properly.
There are several ways of locating and installing driver updates, but it is best to let Windows do this for you. Try the first step below, which describes the process. If it doesn't produce a driver update that solves the problem, then try the remaining steps in the order given.
Check for optional third-party updates
Even if all critical updates have been installed on your computer, optional updates might be available for ATI Graphics Driver that have yet to be installed. Here's how to use Windows Update to check for and install optional driver updates:
Open Windows Update:
Windows Update
In the left pane, click Check for updates to see if there are any optional updates available for your computer.
If no new optional updates are available, go to step 2.
If optional updates are available, click View available updates (if you do not see this option, you might have to click Check online for updates from Microsoft Update).
Windows Update or Microsoft Update will list any updated drivers that are available for devices installed in your computer.
Select any optional updates that are listed (especially if they appear to be graphics related), and then click Install. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Try updating ATI Graphics Driver manually
If no optional PRODUCT_NAME updates were available in Windows Update, you can try updating ATI Graphics Driver manually.
Note
It's best to let Windows install drivers for your hardware automatically, as described in step 1 above.
If you decide to manually update ATI Graphics Driver, here's how to do it:
Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In Device Manager, double-click Display adapters, and then double-click the name of the device running ATI Graphics Driver.
Click the Driver tab, and then click Update Driver.
When asked how you want to search for driver software, click Search automatically for updated driver software.
Windows will locate and install a new driver if one is available.
Check the ATI Technologies, Inc. website for driver updates
If no optional ATI Graphics Driver updates were available in Windows Update, go online to the following website to check for driver updates:
ATI Technologies, Inc.
How to manually update a driver using a downloaded file
Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In Device Manager, locate the device you want to update, and then double-click the device name.
Click the Driver tab, and then click Update Driver.
When asked how you want to search for driver software, click Browse my computer for driver software.
Click Browse, locate where you placed the new driver on your computer, click OK, and then click Next. Windows will locate and install the new driver.
Note
If you are running the latest version of ATI Graphics Driver and are still experiencing the problem, we recommend that you contact ATI Technologies, Inc. or the manufacturer for additional information and support.
Check your computer manufacturer's website for driver updates
If ATI Graphics Driver was preinstalled on your computer, check your computer manufacturer's website for driver updates.
How do I find my computer manufacturer?
Click the Start button , type msinfo32 in the Search box, and then press ENTER. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.
Click to go online to see contact information for most computer manufacturers
How to manually update a driver using a downloaded file
Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In Device Manager, locate the device you want to update, and then double-click the device name.
Click the Driver tab, and then click Update Driver.
When asked how you want to search for driver software, click Browse my computer for driver software.
Click Browse, locate where you placed the new driver on your computer, click OK, and then click Next. Windows will locate and install the new driver.
Anyone knows how to fix this?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 5129
Additional information about the problem:
BCCode: 100000ea
BCP1: 8784A030
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini042809-01.dmp
C:\Users\OEM\AppData\Local\Temp\WER-57611-0.sysdata.xml
C:\Users\OEM\AppData\Local\Temp\WERF8BF.tmp.version.txt
Read our privacy statement:
Microsoft Online Crash Analysis
SOLUTION:
Check for ATI Graphics Driver updates
This problem was caused by ATI Graphics Driver, which was created by ATI Technologies, Inc.. There is no solution for this problem at this time.
Troubleshooting
--------------------------------------------------------------------------------
A driver update, if available, might prevent this problem from recurring.
What is a driver?
A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer (for example, a video card or a webcam) will not work properly.
There are several ways of locating and installing driver updates, but it is best to let Windows do this for you. Try the first step below, which describes the process. If it doesn't produce a driver update that solves the problem, then try the remaining steps in the order given.
Check for optional third-party updates
Even if all critical updates have been installed on your computer, optional updates might be available for ATI Graphics Driver that have yet to be installed. Here's how to use Windows Update to check for and install optional driver updates:
Open Windows Update:
Windows Update
In the left pane, click Check for updates to see if there are any optional updates available for your computer.
If no new optional updates are available, go to step 2.
If optional updates are available, click View available updates (if you do not see this option, you might have to click Check online for updates from Microsoft Update).
Windows Update or Microsoft Update will list any updated drivers that are available for devices installed in your computer.
Select any optional updates that are listed (especially if they appear to be graphics related), and then click Install. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Try updating ATI Graphics Driver manually
If no optional PRODUCT_NAME updates were available in Windows Update, you can try updating ATI Graphics Driver manually.
Note
It's best to let Windows install drivers for your hardware automatically, as described in step 1 above.
If you decide to manually update ATI Graphics Driver, here's how to do it:
Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In Device Manager, double-click Display adapters, and then double-click the name of the device running ATI Graphics Driver.
Click the Driver tab, and then click Update Driver.
When asked how you want to search for driver software, click Search automatically for updated driver software.
Windows will locate and install a new driver if one is available.
Check the ATI Technologies, Inc. website for driver updates
If no optional ATI Graphics Driver updates were available in Windows Update, go online to the following website to check for driver updates:
ATI Technologies, Inc.
How to manually update a driver using a downloaded file
Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In Device Manager, locate the device you want to update, and then double-click the device name.
Click the Driver tab, and then click Update Driver.
When asked how you want to search for driver software, click Browse my computer for driver software.
Click Browse, locate where you placed the new driver on your computer, click OK, and then click Next. Windows will locate and install the new driver.
Note
If you are running the latest version of ATI Graphics Driver and are still experiencing the problem, we recommend that you contact ATI Technologies, Inc. or the manufacturer for additional information and support.
Check your computer manufacturer's website for driver updates
If ATI Graphics Driver was preinstalled on your computer, check your computer manufacturer's website for driver updates.
How do I find my computer manufacturer?
Click the Start button , type msinfo32 in the Search box, and then press ENTER. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.
Click to go online to see contact information for most computer manufacturers
How to manually update a driver using a downloaded file
Click to open Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In Device Manager, locate the device you want to update, and then double-click the device name.
Click the Driver tab, and then click Update Driver.
When asked how you want to search for driver software, click Browse my computer for driver software.
Click Browse, locate where you placed the new driver on your computer, click OK, and then click Next. Windows will locate and install the new driver.
Anyone knows how to fix this?