XPS 400 Freezing when idle

Discussion in 'CPU, Motherboards and Memory' started by Mathew Gajewski, Apr 7, 2011.

  1. Mathew Gajewski

    Mathew Gajewski Geek Trainee

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    Ok this computer is freezing on idle, sometimes like after 15 minutes, sometimes a long time. It isnt even a complete freeze usually, or sometimes it'll sorta respond and then completely lock up when coming back from idle. Mouse never really freezes.

    I ran advanced system care, ccleaner also and it fixed it for awhile (it hought) and now its doing it again.

    i ran "hot cpu tester" and it freezes the comp
    i ran intels cpu diagnostic software and it passed though

    its a dual core pentium d 2.8ghz 1tb brand new hard drive
    i also ran memory tests
    its a brand new graphics card in there, not sure if thats the issue

    not sure what else to say, i just think its weird that CCleaner and advanced system care (oh i also ran smart defrag that night) fixed it for a couple weeks)

    idk if i shud start replacing hardware and see if that fixes it, and if so, what order to try them in? thanks a lot everyone.

    i replaced the graphics card (after this screenshot)
    it doesnt freeze in safe mode i dont think but im almost positive it isnt my start up programs
    oh i also tried msconfig/diagnostic startup or w/e its called

    Core Temp
    Real Temp - CPU temperature monitoring
    both wont open for me, if that says anything
    i tried two cpu loads, one freezes me instantly, one works fine

    thinking its the CPU or motherboard. idk though. thanks all
     

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  2. Mathew Gajewski

    Mathew Gajewski Geek Trainee

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    oh so if this helps at all...iturned off screensaver and EVERYTHING in there, and i come back, and what it does is, i can see what time it froze (i happen to have the time and date properties open...and whats weird is, the time there, froze, at a different time than the system tray time). but ill come back, the start bar will be froze but, for example, i was just able to click thru my browser tabs...but when i tried to open a new one, the box opened (menu) but didnt let me open a new tab, and think completely froze at that point. i dont get it. are there tools to test this kind of crap accurately? motherboard/cpu? what can i do otherwise
     
  3. Sniper

    Sniper Administrator Staff Member

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    It can get pretty tricky to dignoise random freezes! Sounds like you've tried a number of things already.
    • What are the CPU temps like (not sure which one is the CPU temp from the above screenshot)
    • Try booting with the minimal components installed e.g. one ram module, no dvd drive, etc
      • Could be the Power Supply
    • Considering it was "temporarily" fixed by CCleaner and such, try an clean install of windows as something might be corrupt
      • Plus you mentioned it doesn't freeze in safe mode, that suggests something is up with windows os or drivers
     
  4. Mathew Gajewski

    Mathew Gajewski Geek Trainee

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    its been fine for days in safe mode. thanks sniper. think ima format and see if it still does it and go from there. thanks a lot.
     
  5. Michael Condor

    Michael Condor Geek

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    Just check your system against malware and viruses ,
    viruses and malwares is the number one cause of operation systems to fail ,
    just check it with some softwares : "Avast" ( for example )
    Good luck
     

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